Umiejętności
Analiza
bankowość
Analiza biznesowa
Strategia biznesowa
Zarządzanie zmianą
Kredyt
Karty kredytowe
Ryzyko kredytowe
Prognozowanie
Integracja
Bankowość internetowa
Zarządzanie
Marketing
Mobile Banking
Negocjacje
Bankowość detaliczna
Zarządzanie Sprzedażą
Strategia
Zarządzanie zespołem
Języki
angielski
biegły
Doświadczenie zawodowe
Online Sales Coordinator
Duties:
- online sales management: internet & mobile, for new customers (current accounts),
- online sales management: internet & mobile, for existing customers (cross-sell / up-sell,
deposits, investment funds, loans, insurances),
- strategy, IT development, marketing, processes.
- online sales management: internet & mobile, for new customers (current accounts),
- online sales management: internet & mobile, for existing customers (cross-sell / up-sell,
deposits, investment funds, loans, insurances),
- strategy, IT development, marketing, processes.
Acting e-banking & multichannel integration manager
Duties:
- e-banking channel in BZWBK - management & development,
- selling bank products via e-banking channel,
- responsible for development of electronic & mobile banking in BZWBK,
- responsible for the strategy of promotional communications in the Internet channel to the
bank customers,
- managing a team of five specialists,
- sales and income forecast planning, responsible for accomplishment.
- e-banking channel in BZWBK - management & development,
- selling bank products via e-banking channel,
- responsible for development of electronic & mobile banking in BZWBK,
- responsible for the strategy of promotional communications in the Internet channel to the
bank customers,
- managing a team of five specialists,
- sales and income forecast planning, responsible for accomplishment.
Direct banking senior development specialist – e-banking & multichannel integration team leader
Duties:
- coordinating business activities in the transactional service BZWBK24,
- functional development of the BZWBK24 e-banking system,
- selling bank products and electronic services in BZWBK24 channel,
- creating Bank strategy in the area of electronic business,
- organizing promotional campaigns in e-banking channel.
- coordinating business activities in the transactional service BZWBK24,
- functional development of the BZWBK24 e-banking system,
- selling bank products and electronic services in BZWBK24 channel,
- creating Bank strategy in the area of electronic business,
- organizing promotional campaigns in e-banking channel.
Direct banking development specialist
Duties:
- preparation and managing sales action for chosen groups of banking products in
departments and through direct channels,
- carrying out sales plans,
- coming up with solutions aiming at increasing bank product sales,
- preparation of information for the external and internal customers on the subject of
bank offers and Internet service,
- conducting sales and transaction advertising campaigns via direct channels,
- cyclical research on consumer needs and other financial institution offers,
- business models preparation to launch new revenue streams.
- preparation and managing sales action for chosen groups of banking products in
departments and through direct channels,
- carrying out sales plans,
- coming up with solutions aiming at increasing bank product sales,
- preparation of information for the external and internal customers on the subject of
bank offers and Internet service,
- conducting sales and transaction advertising campaigns via direct channels,
- cyclical research on consumer needs and other financial institution offers,
- business models preparation to launch new revenue streams.
Szkolenia i kursy
11/2012 "Negotiations merchant" – basics of negotiation, preparation for negotiations, negotiating styles, negotiation techniques.
06/2012 „Team management for practitioners” – team management – advanced level, leadership and motivating.
09/2011 „ The basis of team management” – team management, leader's role, feedback and motivation of employees.
06/2010 ‘’Leadership + 360° assessment” – coaching, delegation, motivation, feedback, conflict solving, communication, working on personal and others’ development.
06/2012 „Team management for practitioners” – team management – advanced level, leadership and motivating.
09/2011 „ The basis of team management” – team management, leader's role, feedback and motivation of employees.
06/2010 ‘’Leadership + 360° assessment” – coaching, delegation, motivation, feedback, conflict solving, communication, working on personal and others’ development.
Edukacja
Specjalizacje
Internet/e-Commerce/Nowe media
Sprzedaż/e-Commerce
Zainteresowania
Music, new media technologies, cooking, running, squash.
Inne
02/2014 Introduction the „Mobile” deposit offer – full online product, created for BZWBK24 Mobile users with preferential conditions. Award on the market (best deposit).
03/2013 Another Gazeta Bankowa “Hit roku 2013” award – „NA KLIK” Offer. Creation, development and full responsibility for this product in the bank.
10/2012 Introduction the “NA KLIK” cash loan insurance (full online product).
07/2012 Introduction the “NA KLIK” Ratio installment loan In credit card (full online product).
06/2012 Introduction the “NA KLIK” credit card and possibility to increase credit card limit and overdraft/debit loan limit (full online products) to the bank offer.
11/2011 launching a new e-banking service & a mobile banking system AVOCADO (Plus GSM - BZWBK)
09/2011 Second place in ‘’Przyjazny Bank Newsweeka” rank in the category of Mobile Banking. Responsible for bank offer and functionality, which was awarded in this rank.
09/2011 Launching a new version of mobile banking system BZWBK24 Mobile, - the “light” version of e-banking system with the web browser mode and mobile application (top 5 most popular mobile operational systems in Poland, the widest range on the market).
08/2011 Introduction the “NA KLIK” overdraft/debit loan (full online product) to the bank offer.
06/2011 Introduction of the electronic invoice system BILIX to the bank offer.
04/2011 Launching a mobile banking system BZWBK24 Mobile2 – another stage in mobile banking channel development.
03/2011 Gazeta Bankowa “Hit roku 2011” award – „NA KLIK” Offer.
Creation, development and full responsibility for this product in the bank.
12/2010 Introduction the “NA KLIK” cash loan (full online product) to the bank offer.
04/2010 Launching a mobile banking system BZWBK24 Mobile – “light” version of BZWBK24 e-banking system for BZWBK customers.
09/2009 Launching a new e-banking
03/2013 Another Gazeta Bankowa “Hit roku 2013” award – „NA KLIK” Offer. Creation, development and full responsibility for this product in the bank.
10/2012 Introduction the “NA KLIK” cash loan insurance (full online product).
07/2012 Introduction the “NA KLIK” Ratio installment loan In credit card (full online product).
06/2012 Introduction the “NA KLIK” credit card and possibility to increase credit card limit and overdraft/debit loan limit (full online products) to the bank offer.
11/2011 launching a new e-banking service & a mobile banking system AVOCADO (Plus GSM - BZWBK)
09/2011 Second place in ‘’Przyjazny Bank Newsweeka” rank in the category of Mobile Banking. Responsible for bank offer and functionality, which was awarded in this rank.
09/2011 Launching a new version of mobile banking system BZWBK24 Mobile, - the “light” version of e-banking system with the web browser mode and mobile application (top 5 most popular mobile operational systems in Poland, the widest range on the market).
08/2011 Introduction the “NA KLIK” overdraft/debit loan (full online product) to the bank offer.
06/2011 Introduction of the electronic invoice system BILIX to the bank offer.
04/2011 Launching a mobile banking system BZWBK24 Mobile2 – another stage in mobile banking channel development.
03/2011 Gazeta Bankowa “Hit roku 2011” award – „NA KLIK” Offer.
Creation, development and full responsibility for this product in the bank.
12/2010 Introduction the “NA KLIK” cash loan (full online product) to the bank offer.
04/2010 Launching a mobile banking system BZWBK24 Mobile – “light” version of BZWBK24 e-banking system for BZWBK customers.
09/2009 Launching a new e-banking
Grupy
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
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