Tomasz Trzpis

• APRIL - JULY - TRAINING IN CITI LONDON BRANCH DUE TO ITS MIGRATION TO WARSAW

• Providing QIB, Subscription Offer forms and Beneficial Owner details to clients/custodians,
• Adding new balances and amending, deleting, locking existing ones,
• Processing account launches, closures, transitions, setting up new custodians, recipients,
• Processing of EMEA related client instructions, Creating and sending Decision Sheets to
clients, generating swifts, sending chasers and reminders,
• Processing re-assignments (entitlement line, cancelled events, existing events, auto-
reassignment); Rec no holding,
• Reaching out to custodian to solve issues i.e. missing swifts, rejections, discrepancies in holdings,
• Checking details of events where clients have submitted valid elections (checking for multiple IDs, discrepancies in swifts and accounting platform),
• Processing disclosures, certificates, DRIPS, dividend options, tender offers, exercise of rights,
• Setting up rights lines on accounting platform isclosures, certificates, DRIPS, dividend options,
• Reconciliation of holdings on Decision Sheets to Etran, loading elections to Etran and checking asset
asset reconciliation folder prior;
• Checking custody deadlines comparing faxes sent from clients to our internal platform,
• Creating morning reports (segregation of events dependently on its type, client, deadlines, inputting
reminders in Cedar with key dates)

• Working on mandatory events such as stock and cash dividends, stock splits also on suspended securities, funge issue, name, ID and ticker change, partial and full redemption, listings, cash mergers, acquisitions, bonus issue, par value change, rights issue, return of capital,
• Contacting other teams in order to set up new securities on accounting platform; adding new
events to Projections for further processing, contacting custodians in order to resolve issues i.e. redemption prices or new Ids for conversions,
• Processing cash/stock dividends on suspended securities, Creating and processing generators for moving holdings,
• Working on PSS, Inform, Workbench, Mainframe,

• Collecting pricing data from independent/third party vendors, brokers and Fund Managers, checking FX rates, manual update of FX rates, contacting vendors if FX rates not validated, price exception
validation as per agreed guidelines and procedures, stale price review, ensure data exception are fully
researched within agreed deadlines and files contains all necessary back up and checklists are signed
• Updating statistics, covering colleagues’ tasks due to their absence,
• Liaising with FA in order to process daily NAV and CACT due to corporate actions such dividends,
splits, redemptions, exchange offers, spin offs and methodology of pricing of assets
• Flagging any potential service delivery issues where volumes are high as early as possible
• Research and verify prices that appear erroneous using Bloomberg, Reuters Datascope, Reuters Eikon,
Telekurs, FTIDS, IDC Remote Plus,Valuelink, Sungard, preparation of NAV reports
• Pricing Warrants, Bonds, Futures, Options, Equities, P-notes
• Providing standard reports to Fund Managers as outlined in SLA
• Where necessary reporting issues to clients through Relationship Managers
• Liaising with clients in order to confirm price i.e. FV instruction
• Challenging vendors if pricing feeds not validated
• Monitoring shared mailbox to ensure all queries are responded within SLAs
• Execution of client instructions
• Monitoring distribution of income and dividends, checking if dividends are paid in correct rate
(vendors versus internal accounting platform)
• Monthly Bid Pricing for certain clients to provide the pricing source,
• Resolving queries about Inflation Linked Securities.
• BPA (Bond Price Analysis Exception)
• Responsible for monthly archiving of all pricing packs
• Weekly position files to show client’s holdings and price source
• Money markets funds pricing to ensure that the amortised cost value of the fund does not vary
• over specific bps points
• Request broker details for any securities priced at cost due to no vendor prices being available.
• Investigate any manually priced securities flagged on the Manual pricing file/print manual after
• Processing an asset level deviation and stale report and fund and asset level deviation report
• Checking if unrealised gain/loss are in compliance with Rule 2A – 7

• Designed software (Python programming language with Django Framework) which was rented to Real Estate Agencies in Poland allowing them to export advertisements daily onto numerous websites
• Developed web/software which allowed individual landowners upload advertisements
• Provided an SEO Directory, www.ofertymieszkaniowe.eu, reviewing website content
• Renewal of contracts, researched market competitiveness, managed all aspects of company finances, advertised company services in Media utilising internet, radio and newspapers, searching for partners –Business,
• Working knowledge of taxation, negotiation and planning

Sprzedaż bezpośrednia i wysyłkowa,
Rozwiązywanie problemów i zażaleń klientów,
Kontrolowanie pracy sprzedawców w firmie,
Przyjmowanie dostaw i wysyłanie towaru do klientów,
Przyjmowanie zamówień od klientów,
Codzienne wysyłanie utargu do banku,
Wystawianie faktur,
Utrzymywanie stałych kontaktów z przestawicielami handlowymi oraz wprowadzanie nowych asortymentów do sprzedarzy,
Łączenie faktur z dokumentami dostawy i skanowanie odpowiednich dokumentów do właściwych folderów,
Wysyłanie poczty.

• Creating prospects for customers, forecasting opportunities for new clients, issuance of contract notes and statements which shows relevant entries in the account
• Selling document management software Laserfish
• Customer service in fast paced environment, welcoming customers to the Store, answering stock queries, handling telephone enquiries, delivering reports, etc
• Responsible for own group of customers, developing strong lasting business relationships
• Lead team of 2 in Manager absence, developing customers’ needs to increase sales and align solutions accordingly
• Managing 'Help Desk' providing advice to customers on issues arising with faulty office equipment (office machines including faxes, copiers etc) and ensure appropriate solution is found to customer's satisfaction
• Prompt dealing with customers’ issues, ensuring that deliveries are completed meeting customers’ requirements, managing warehouse
• Setting up new products in the system,
• Handle cash, daily till set-up and balancing same, submitting POS dockets, issuing invoices/statements, quotations, matching delivery dockets and updating system/accounts appropriately
• Deal with accounts on hold and releasing payments when issues are dealt with or validated
• Responsible for banking including lodgements, writing figures into ledger book
• Set up floor stock displays to maximise sales and create interest in new products
• Responsible for stock management and ensuring sales floor stock is replenished as required
• Supervised annual stock take in 2011 and 2012, leading a team of 15
• Opening business accounts for new clients completing all documentation and updating in-house systems