Tomasz Kosinski Pmp

- Working with the Commercial IT and key stakeholders in Poland and Central Europe region to ensure the successful transition to the new commercial IT model and delivery of benefits including savings and simplification
- Working closely with the Business to understand and ensure local business requirements, expectations and opportunities are identified, prioritized and represented in Commercial IT strategies
- Ensuring implementation of Commercial IT Strategies in partnership with markets management and incorporate into the Region strategic business plan (CRM, BI/DW, CLM, Digital Channels, KAM, KOL Management, Mergers & Acquisitions)
- Managing the relationship with market business managers at all levels to ensure that IT investments deliver real business value
- Working closely with the market Business and IT organization to ensure that IT Projects are prioritized, scheduled and beneficial
- Ensuring that all pre-project business analyses and other activities necessary to build Business Case, start projects and control budget are delivered. Defining problem statements and involve proper IT and non IT stakeholders, specialists and Business Consultants necessary to deliver Business Case and start project
- Ensuring business users of new and/or changed IT systems modify their processes and/or ways of working to derive the planned benefits from the system
- Ensuring that Customer Satisfaction is regularly measured, analyzed, necessary corrective actions and improvement actions are taken
- 9 months secondment that is a part of GlaxoSmithKline development program

- Managing a portfolio of projects within Global Sales Force Automation Program including development and implementation of Siebel based CRM system in Middle East, North Africa, Asia/Pacific and Americas regions (35 markets); development and implementation of Business Intelligence solution (Siebel Analytics) to 4 markets in Asia and 17 in Europe; CRM Lite pilot (online CRM available outside company perimeter) in Taiwan, Pakistan, Gulf and Near East and Saudi; Mobility pilot (CRM on GMS mobiles) for 2000 medical representatives in India
- Developing and maintaining market implementation plans, and manage its delivery through direct and/or indirect management of program staff according to established milestones and budgets
- Identifying and managing program market implementation deliverables, incl. aspects of market discovery, scoping, acceptance testing and solution deployment
- Ensuring all major requirements gaps from markets are identified and evaluated, implications of changes are understood and agreed prior to project rollout phase to the market
- Work with central GSFA Program teams (virtual team dedicated to market implementation) including in-house and off-shored vendor resources
- Ensuring that individual market deployment plans are well integrated within overall GSFA deployment Program plans (forward looking planning, resource allocation, program tracking and monitoring, communication, management of issues and priority conflicts)
- Managing existing interfaces and dependencies with other projects and programs within organization
- Ensure smooth handover of live applications to Service and Support Team
- Awarded with Gold RecognizeIT award for CRM implementation in Malaysia, Singapore, Thailand and Australia

- Managing implementation of Siebel based CRM and BI solutions with dedicated interfaces (master data validation with Segedime, direct sales and sample ordering with SAP, indirect sales with IMS, co-promotion with Sanofi and Roche) to a dedicated set of European markets, ensuring that this implementations are managed within agreed milestones and budget
- Awarded with Gold IMPACT award for project implementation in Greece and Spain
- Developing a standard set of reports supporting business decisions for segmentation and targeting across 27 markets in CE Europe and Russia
- Implementing Quality Management System for SUN (Infor) Financials a Commercial Off-The-Shelf (COTS) ERP (Enterprise Resource Planning) implemented in 29 markets across CE Europe, Russia and North Africa

- Collecting customers requirements for in-house CRM solution deployed in 27 markets in CE Europe and Russia
- On the program level owning Business Requirements document and Change Control Processes
- Preparing Project Quality Plan/Report and Support Quality Plan ensuring proper quality of all deliverables, audit readiness and transition into the support phase
- Accountable for testing process, preparing Test Strategy, Test Plans and Reports, planning and coordinating System Integration Testing, User Acceptance Testing, Performance as well as Regression testing to ensure that application is meeting all system and business requirements
- Managing relationships with developers, streams inside the project team as well as internal and external stakeholders
- Overall responsibility for CRM deployment in dedicated set of markets in CE Europe

- Setting up Project Management Office to support program planning, administration and project management activities across Sales Force Automation Program
- Responsible for planning and project tracking related activities
- Ensuring alignment with PRINCE2 and corporate guidelines regarding project management and quality assurance