Tomasz Gręda

Key facts:
Assistant Manager, head of 5 production cells (each run by Team Leader - in total 50 individuals).

Business:
First line contact person in case of client’s escalations, responsible for acting in line with contract SLAs and KPIs.

People:
Team Leaders' mentor, monitoring progress of individuals, monitoring team performance, time management, supporting in work allocation and utilization of the team, recruitment.

Process:
Providing internal and external trainings, supervising updates in desk procedures.

as Group Leader, leading the team of 35 individuals (Knowledge Management team) and Knowledge Management services for UK client, first line contact person in case of client’s escalations, monitoring progress of individuals, providing internal and external trainings, monitoring team performance KPIs, time management (out of office / holidays), supporting in work allocation and utilization of the team, daily tracking of work progress, supervising updates in desk procedures

CoE HP Wrocław, as OPEX Financial Analyst, in charge of analysis and control of costs, analysis of all variations between budgets and actual costs level, ad hoc reports for high level management, direct support for high level management.

Leader of small team (4 employees), daily control of team work, main tasks (in general as a second reviewer):
Business Framework Analysis,
Financial Statements review,
Confirmation process - AR/AP.

Reporting, ad hoc reports,
Metrics' calculation on daily and monthly basis,

Reporting, all ad hoc query reports
Internal audit of all PY related data,
Payroll run (calculation of salaires)
Posting to accounting,
bank transfers,
SAP trainings (internal trainings for new joiners in Wroclaw and Manila).

Odpowiedzialny za środki trwałe, rozliczenia międzyokresowe, rozliczenie faktur inwestycyjnych

przygotowanie procedur księgowych dla Whirlpool Wrocław, opis czynności księgowych i obiegu dokumentacji służący upsrawnieniu bieżącej działalności