Tomasz Chrzan

Tomasz Chrzan

Service Desk, FRISTA RETAIL BUSINESS CENTER Sp. z o.o.
Warszawa, mazowieckie

Umiejętności

Cisco Networking D-Link Microsoft Office User Experience VPN posługiwanie sie jezykiem ang w stopni komunikatywnym Driving licence category B Comunication skills Advanced German D-link Switch

Języki

niemiecki
biegły
angielski
dobry

Doświadczenie zawodowe

CTM Teleperformance Polska
Customer Service Representative
CTM Teleperformance Polska
- customer service and e-mail correspondence (for Microsoft)
- dealing with incoming calls
- solving technical issues
-Remote assistance Support
- selling IT-Software products
-educating customer about microsoft software
-solving; fixing windows update issues
-solving; fixing office (for example outlook issues)
FRISTA RETAIL BUSINESS CENTER Sp. z o.o.
Service Desk
FRISTA RETAIL BUSINESS CENTER Sp. z o.o.
-Networking, dealing with Network issues:
-Resolving cases including Cisco router; network issues, connection issues
-Installing Cisco router via phone or chat support
-Meraki Cloud
-Resolving issues with Internet switch; connecting new internet devices, checking and
controlling the connections on arp table
-Helping with Network devices; printers, radios, Honeywell issues, access point
-Checking and changing IP addresses
-VPN issues
-Contacting ISP when needed; cooperating with the ISP
-Ticket Validation
-PPC Specialist/Expert
-Internet Radio resposibility as an expert
-Command Prompt
Logo
inkasent
Firma Zibi na zlecenia Tauron
Odczytywanie licznikow elektrycznych i obsluga klientow Tauron

Szkolenia i kursy

SEP

Edukacja

Logo
Liceum, średnie
Liceum im Kazimierza Kosinskiego w Klobuck

Specjalizacje

Call Center
Konsultanci
Internet/e-Commerce/Nowe media
Zarządzanie produktem
IT - Rozwój oprogramowania
Testowanie
Obsługa klienta
IT/Telekomunikacja
Obsługa klienta
Inne