Sylwia Anasiewicz

Responsible for facilitating structured performance and capacity development for team members. Conducting a quality review of the calls and coach associates to improve their performance by providing clear expectations. Delivering results by creating a supportive relationship with the team, maintaining a knowledge base, training and promoting a culture of ownership.
+ Acting as Team Leader deputy,
+ Following quality and coaching process,
+ Delivering training and coaching sessions,
+ Leading service migration to a different geographical location,
+ Responsible for team quality performance.

Amazon Connections is an innovative program that gives Amazonians a confidential and effective way to give feedback on the workplace and help shape the future of the company. By asking employees quick questions every day, Connection leverages real time information to learn more about their experiences and introduce positive changes with internal business partners around the world. Our goal is to help develop leaders who earn trust across their teams, remove barriers to excellence and make Amazon an inspiring place to work.

Responsible for high-impact contribution to the company’s success by filling the sales pipeline and distributing qualified marketing leads to sales team. Dedicated to KPI’s while supporting call activity provided by marketing driven campaigns. Building incremental revenue growth by understanding of sales prospecting techniques.
+ Overachieved Q4 2014 – Q2 2015 account target,
+ Increased quality of calls by quality control,
+ Taking an active part in the recruitment process,
+ Successfully onboarded and trained new employees,
+ Creating end of the day reports.

Responsible for commercial activities and market development on consumer electronics. Management payroll, international negotiation, full process of export-import with USA, Czech and Poland.
+ Contract with large distributor working on Polish and Ukrainian market,
+ Successfully sold over 1000 pieces of customer electronic every month,
+ Logistics management,
+ Planning marketing strategy,
+ Prepared and implemented invoices and orders.

Responsible for managing the sales process from initial opportunity through to the securing of the client purchase orders and working with operations and supply chain to achieve successful delivery of key projects in the B2B consumer electronic segment.
+ Managing relationships with suppliers and vendors,
+ Communicating with clients on a daily basis,
+ Ensure all order paperwork is completed in line with the sales process including direct debit mandates.

Responsible for delivering quality sales and referrals of financial products by delivering an excellent customer experience that ensures customer’s personal financial needs have been fully satisfied.
+ Creating and managing high net worth client's portfolio as well as providing any assistance regarding personal accounts,
+ Evaluating new and renewal investment proposals, negotiate terms with customers, and where appropriate, submitting proposals to the investment department for approval,
+ Assuming overall accountability for products and services, such as consumer lending, current account transactions, unsecured loans, overdrafts, credit cards and personal loans.