пропозиції роботи
Sławomir Madej
MANAGER | ICT & CLOUD COMPUTING
Warszawa,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Języki
angielski
biegły
niemiecki
podstawowy
Doświadczenie zawodowe
Global Service Manager
Telefonica Global Solutions USA
- Main customer point of contact at the Global level for service related matters
- Accountable for managing and coordinating regional and local service managers
- Lead the achievement of company objectives for customer satisfaction
- Supervised validating and approving proposed high level service management processes & exceptions
- Responsible for supporting the team in presales meetings with the value proposition from a service management perspective
- Accountable for managing and coordinating regional and local service managers
- Lead the achievement of company objectives for customer satisfaction
- Supervised validating and approving proposed high level service management processes & exceptions
- Responsible for supporting the team in presales meetings with the value proposition from a service management perspective
Global Service Manager - Nokia Client account
- Supervised large scale global deployment of video collaboration platform for Nokia (50 000+ users)
- Managed architecture, design, and implementation of Orange TV and VoD platform for Orange Poland broadband customers
(500000+ users)
- Led commercial contract negotiations with HP and Google in 10% global service cost reduction
- Accountable for successful transformation of video collaboration platform as a part of Unified Communication environment
aligned with Nokia business environment
- Directed senior executive consultancy about Unified Communication infrastructure, its role and development in Nokia
- Responsible for planning and developing multimillion dollar budget for multivendor UC infrastructure
- Managed architecture, design, and implementation of Orange TV and VoD platform for Orange Poland broadband customers
(500000+ users)
- Led commercial contract negotiations with HP and Google in 10% global service cost reduction
- Accountable for successful transformation of video collaboration platform as a part of Unified Communication environment
aligned with Nokia business environment
- Directed senior executive consultancy about Unified Communication infrastructure, its role and development in Nokia
- Responsible for planning and developing multimillion dollar budget for multivendor UC infrastructure
Global Service Manager
- Head of project team responsible for implementation of corporate video collaboration solution (VaaS)
- Responsible for developing and negotiating commercial contracts with information technology market leaders including HP,
Polycom, Cisco and Google
- Accountable for creating and negotiating transformation scenarios for Unified Communication infrastructure with service providers
- Produced business documentation and reports, which included trend reporting, improvement plans, financial ROI plans, and
business cases, gap analysis, and strategic plans
- Accountable for service budget planning and development
- Responsible for developing and negotiating commercial contracts with information technology market leaders including HP,
Polycom, Cisco and Google
- Accountable for creating and negotiating transformation scenarios for Unified Communication infrastructure with service providers
- Produced business documentation and reports, which included trend reporting, improvement plans, financial ROI plans, and
business cases, gap analysis, and strategic plans
- Accountable for service budget planning and development
Senior Network Analyst
- Led the delivery of infrastructure outsourcing projects for Unilever, Deutsche Bank and Royal Mail
- Accountable for clarifying client’s system specifications, understanding their work practices and the nature of their business
- Managed IT transformation projects for data centers supporting cloud, traditional IT, and in-house solutions
- Responsible for ongoing assessment of the customer’s planned IT infrastructure upgrades
- Accountable for clarifying client’s system specifications, understanding their work practices and the nature of their business
- Managed IT transformation projects for data centers supporting cloud, traditional IT, and in-house solutions
- Responsible for ongoing assessment of the customer’s planned IT infrastructure upgrades
Senior Security and Maintenance Specialist
- Technical coordinator for implementation of Orange TV and VoD platform for Orange Poland broadband customers
- Responsible for developing agreed solutions and implementing new systems for Orange Poland data center used by broadband
services
- Accountable for designing, testing, installing and monitoring data center for Orange TV platform
- Led various initiatives to improve data center capabilities and security
- Responsible for developing agreed solutions and implementing new systems for Orange Poland data center used by broadband
services
- Accountable for designing, testing, installing and monitoring data center for Orange TV platform
- Led various initiatives to improve data center capabilities and security
Sales Specialist
- Managing existing portfolio of clients, relation building, negotiations
- Customer database development and maintenance
- Cooperating with sales representatives, common reporting structure
- Planning sales structure and sales project approach
- Customer database development and maintenance
- Cooperating with sales representatives, common reporting structure
- Planning sales structure and sales project approach
Szkolenia i kursy
ITIL Foundation V3 – certified
PMI PMP® - training
PMI PMP® - training
Edukacja
MBA IT, MBA
Akademia Leona Koźmińskiego w Warszawie
Electrical Engineering/Data Communication Engineering, magisterskie
Politechnika Krakowska im. Tadeusza Kościuszki
Electrical Engineering/Automatics, magisterskie
Politechnika Krakowska im. Tadeusza Kościuszki
Specjalizacje
IT - Administracja
Bezpieczeństwo/Audyt
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Zarządzanie IT
Zainteresowania
Photography.
Inne
EXPERIENCE & KEY COMPETENCIES
Proffessional:
- Ability to develop and manage a multi-million dollar budget
- Experience in IT with a focus on the network engineering and oper-ations in a large scale Enterprise
- Expertise in the management of outsourcing service agreements including design and tracking of Service Level Agreements (SLAs).
- Strong knowledge of business case development including cost/benefit analysis, ROI, current and future state assessment
- Experience in solving occurring problems in a structured and con-trolled manner, according to ITIL guidelines
- Experience with latest UC tools
Personal
- Effective oral, written and interpersonal communication skills
- Ability to prioritize and execute tasks in a high-pressure environment
- Highly organized with attention to detail
- Team leadership abilities
- Demonstrates tact and empathy when communicating with business community
Proffessional:
- Ability to develop and manage a multi-million dollar budget
- Experience in IT with a focus on the network engineering and oper-ations in a large scale Enterprise
- Expertise in the management of outsourcing service agreements including design and tracking of Service Level Agreements (SLAs).
- Strong knowledge of business case development including cost/benefit analysis, ROI, current and future state assessment
- Experience in solving occurring problems in a structured and con-trolled manner, according to ITIL guidelines
- Experience with latest UC tools
Personal
- Effective oral, written and interpersonal communication skills
- Ability to prioritize and execute tasks in a high-pressure environment
- Highly organized with attention to detail
- Team leadership abilities
- Demonstrates tact and empathy when communicating with business community
Grupy
Akademia Leona Koźmińskiego
Niepubliczna szkoła wyższa o statusie akademii założona w 1993 r. Najbardziej akredytowana
i najwyżej notowana w międzynarodowym rankingu Financial Times szkoła biznesu w Europie
Środkowo-Wschodniej
