Umiejętności
Cisco Network Devices
Customer Service Systems
Linux
Help Desk IT / Support IT
Języki
francuski
ojczysty
angielski
biegły
polski
biegły
Doświadczenie zawodowe
Network Specialist
- Providing 2nd line of support in regards to servers and database administration
- Maintaining and troubleshooting UNIX based servers
- Switching (Wireless DSL and Ethernet) and Routing
- Evaluating equipment status and creating replacement tickets if necessary
- Working with technicians dispatched onsite - providing guidance and remote support
- Assisting customer's IT departments and Regional Information Technology Directors in handling, adjusting and troubleshooting network infrastructure.
- Maintaining and troubleshooting UNIX based servers
- Switching (Wireless DSL and Ethernet) and Routing
- Evaluating equipment status and creating replacement tickets if necessary
- Working with technicians dispatched onsite - providing guidance and remote support
- Assisting customer's IT departments and Regional Information Technology Directors in handling, adjusting and troubleshooting network infrastructure.
Network Operator
• Ensure service continuity of networks infrastructures (LAN, WAN, WLAN…) for customers
• Network support
• Installing, configuring, operating, and troubleshooting medium-size routed and switched network
• Transition of knowledge
• Supporting customer and aiding in resolving technical problems
• Coordinating between technical teams and supervising of the process of
resolving problems by the engineers and updating client on the progress of work.
• Network support
• Installing, configuring, operating, and troubleshooting medium-size routed and switched network
• Transition of knowledge
• Supporting customer and aiding in resolving technical problems
• Coordinating between technical teams and supervising of the process of
resolving problems by the engineers and updating client on the progress of work.
Specjalizacje
IT - Administracja
Administrowanie sieciami
IT - Administracja
Administrowanie systemami