Serigne Fall

Network Specialist, Guest-Tek Interactive Entertainment Sp. z o.o
Wrocław, dolnośląskie

Umiejętności

Cisco Network Devices Customer Service Systems Linux Help Desk IT / Support IT

Języki

francuski
ojczysty
angielski
biegły
polski
biegły

Doświadczenie zawodowe

HCL
IT Analyst
HCL
Guest-Tek Interactive Entertainment Sp. z o.o
Network Specialist
- Providing 2nd line of support in regards to servers and database administration
- Maintaining and troubleshooting UNIX based servers
- Switching (Wireless DSL and Ethernet) and Routing
- Evaluating equipment status and creating replacement tickets if necessary
- Working with technicians dispatched onsite - providing guidance and remote support
- Assisting customer's IT departments and Regional Information Technology Directors in handling, adjusting and troubleshooting network infrastructure.
Atos Poland Global Services Sp. z o. o.
Network Operator
• Ensure service continuity of networks infrastructures (LAN, WAN, WLAN…) for customers
• Network support
• Installing, configuring, operating, and troubleshooting medium-size routed and switched network
• Transition of knowledge
• Supporting customer and aiding in resolving technical problems
• Coordinating between technical teams and supervising of the process of
resolving problems by the engineers and updating client on the progress of work.

Edukacja

Logo
Economics, średnie
Macodou Kanghe Sall

Specjalizacje

IT - Administracja
Administrowanie sieciami
IT - Administracja
Administrowanie systemami