Sebastian Juras

Sebastian Juras

IT Analyst, Sabre Polska Sp. z o. o.
Kraków, małopolskie

Umiejętności

Active Directory Application Packaging Linux Remote Troubleshooting TCP/IP protocols Help Desk IT / Support IT Office 365 Administrator System Mac OS X JAMF Casper Administration Remote Image Deployment Account Creation OS and Applications Rollout Advanced Systems Troubleshooting Middleweight Bash Scripting Advanced skills Apple Technology Jobs Management Some Cisco knowledge

Języki

angielski
biegły

Doświadczenie zawodowe

Sabre Polska Sp. z o. o.
IT Analyst
Only person supporting Apple Mac environment for Poland, EU, Iceland and Middle East (amounts to nearly 400 Mac clients). As part of a team supporting Windows, Linux and office infrastructure. Work involves all level of support, from walk-ins to bash and PowerShell automation.
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IT Analyst
Adam&Eve DDB, London, UK
Systems administration, help desk duties, network infrastructure support via a telephone, remote access, desk-side, and email. Working in busy media agency environment of about 700 users in multi-platform environment. Providing VC, and off site support for VIP meetings. Point of escalation for Help Desk team.
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IT Specialist
Iris Worldwide, London, UK
Short-term contract. Performed Help Desk first and second line duties in multi-platform environment. Duties included providing support for company remote offices in Amsterdam, Munich and Shanghai.
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IT Consultant
Rear Breed IT, London, UK
Provided on-site presence and IT support for a medium size media organization in mixed Windows and Mac environment. Some of day-to-day tasks included Office365 administration, Windows and OS X troubleshooting, support and administration of Adobe Creative Cloud. Hardware & software troubleshooting. IT procurement.
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IT Support Analyst
WGSN, London, UK
After Stylesight acquisition by WGSN I was tasked with LDAP to AD migration of all Apple Mac machines to WGSN network, and I was also responsible for training Stylesight staff to ensure smooth transition into our new environment. While at WGSN I also provided support to all WGSN employees that included systems support, application support (mainly Adobe Creative Cloud, MS Office), as well as training and mentoring the WGSN support team.
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IT Support Specialist
Stylesight, London, UK
As the first and only IT support person in London office I was responsible for providing technical assistance to all London staff as well as our remote workers in EU and Asia. Also, provided email/telephone/remote support for many of our external clients in multi- platform environment (OS X, Windows). Internally took ownership for all machine and applications deployment, deskside assistance to all of our London staff, network monitoring, systems administration (OS X Server, Linux and Google Apps), hardware procurement, and oversight of all hardware inventory. I was working closely with my counterpart in the New York office to provide companywide technical support to the highest standard.
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IT Support Specialist
Self-Employed IT Support Specialist, Toronto, Canada
Providing technical assistance for home and small business users mainly involving virus removal, computer and peripherals configuration as well as training people in online security.
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Technical Analyst
Maureen Data Systems, Inc. NYC, USA
Took part in office moves and systems migration, provided remote and on site assistance for variety of clients.
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ICST Support
Steak Group, London, UK
Responsible for 1st & 2nd line support in Windows and Mac OS X estate that included machine rollouts, application support, telephony support, etc.
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Senior IT Support Specialist
DT3, Bracknell, UK
Provided technical support for home users, took part in creating technical procedures and the training of junior staff.
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Infrastructure Engineer
Taconic DSL, Chatham, NY, US
Worked in helpdesk capacity for an Internet Service provider supporting a wide range of systems over the telephone and remotely across the USA.
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2nd Line Helpdesk Support
Ogilvy & Mather World Wide, NY, USA
As a member of a four-man team provided help desk support in a 600 user Apple Mac estate. Took part in many projects including system and application upgrades, email migration, etc.
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Master Technician
CompUSA Technical Department, NY, USA
Hardware warranty repairs for Compaq, HP, IBM machines in a retail tech shop environment, software troubleshooting, training & overseeing junior technicians. Highly demanding customer service oriented environment.

Edukacja

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Electronics Engineering, inżynierskie
TCI College of Technology, Manhattan, NY, USA
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English Education, średnie
Grover Cleveland High School, Queens, NY
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Electronics Engineering, średnie
Zespol Szkol Mechaniczno-Elektrycznych w Tarnowie

Zainteresowania

Cycle cross, outdoor activities, urban exploration, travel, technology, books, cooking.