Ruggiero Capacchione

Entering payroll and personal data into SAP according to the procedures. Ensure that Personnel Administration and Payroll processes are in line with global processes, make simulation of salaries. Prevent, control and correct potential errors in payroll calculation, produce corresponding documents according to service level agreements , contact person for local authorities, health insurances and social insurance agencies. Provide support to the clients: HR units, co-workers and managers in all Personnel Administration and Payroll related topics.

Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries, handle and resolve customer complaints, record details of inquiries, comments and complaints.