пропозиції роботи
Roman Włodarski
Product Evangelist / Account Manager
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
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Umiejętności
Accounting Management
Marketing B2B
Budowanie relacji
Targi
Języki obce
Marketing Międzynarodowy
Zarządzanie
Networking
Product Evangelism
Project Management
Sales
Solutions Provider
pomoc techniczna
Szkolenia techniczne
Telekomunikacja
Obsługa klienta
Presentation Skills, Negotiation Skills
Języki
angielski
ojczysty
polski
ojczysty
niemiecki
dobry
rosyjski
podstawowy
Doświadczenie zawodowe
Account Manager EMEEA
-Create and deliver webinars and industry presentations to educate the market
-Craft, steer and speak as NetCrunch's outward facing product “voice”
-Help the sales team create a rich profile of our users and decision makers
-Identify and partner with guest post writers and connect with other evangelists
-Refine our positioning and value proposition; outline competition and help develop messaging
-Craft, steer and speak as NetCrunch's outward facing product “voice”
-Help the sales team create a rich profile of our users and decision makers
-Identify and partner with guest post writers and connect with other evangelists
-Refine our positioning and value proposition; outline competition and help develop messaging
Account Manager Middle East
-Account pre-and-post sales management
-Bringing on board new partners
-Channel development & marketing
-Conducted Partner training
-Created technical evaluations/reports
-Collaborated with engineering development team
-Oversaw development of software sales targets
-Product presentations
-Remote product demonstrations
-Bringing on board new partners
-Channel development & marketing
-Conducted Partner training
-Created technical evaluations/reports
-Collaborated with engineering development team
-Oversaw development of software sales targets
-Product presentations
-Remote product demonstrations
Quality Assurance Manager
Pirtano Construction Company Inc.
-Collaborated with various departments to ensure timely delivery of all documents required
-Implemented and maintained technical quality assurance and control
-Managed a Quality Assurance team responsible for the successful completion of service testing
-Provides guidance to employees as required
-Reviewed end user experience
-Served as primary point of contact between the QA team, company manager; internal customer
-Implemented and maintained technical quality assurance and control
-Managed a Quality Assurance team responsible for the successful completion of service testing
-Provides guidance to employees as required
-Reviewed end user experience
-Served as primary point of contact between the QA team, company manager; internal customer
Technical Specialist
Comcast
-Assisted in CPE activation & troubleshooting
-Created daily reports for area management
-Helped lower the repeat rate, thus increasing customer satisfaction
-Provided technical support to field engineers
-Recipient of the highest company award "Bow Tie Award" (2nd Q 2010)
-Improved operations efficiency
-Created daily reports for area management
-Helped lower the repeat rate, thus increasing customer satisfaction
-Provided technical support to field engineers
-Recipient of the highest company award "Bow Tie Award" (2nd Q 2010)
-Improved operations efficiency
Quality Assurance Specialist
Dish Network
Satellite Communications System Upgrade Contract Project
-Managed the 3 month project
-Developed & managed Quality Assurance standards
-Established relationship with the local MSO representatives
-Managed the 3 month project
-Developed & managed Quality Assurance standards
-Established relationship with the local MSO representatives
Project Manager
Frontline Communications LLC
-Conducted multiple projects in the same area simultaneously
-Developed and maintained QA directives and standards
-Managed communication, and distributed documentation between Frontline LLC and its customers
-Provided technical leadership to the team
-Responsible for financial performance of project including: profitability, project revenue
-Successfully lead the area wide market by ranking second in the division metrics
-Developed and maintained QA directives and standards
-Managed communication, and distributed documentation between Frontline LLC and its customers
-Provided technical leadership to the team
-Responsible for financial performance of project including: profitability, project revenue
-Successfully lead the area wide market by ranking second in the division metrics
Entrepreneur
Infinity Communications Inc
-Provide end-to-end vendor independent turnkey solutions to the telecommunications industry
-Telecommunications industry fulfillment services
-Telecommunications industry fulfillment services
Field Operations Supervisor / Trainer
Aero Communications Inc.
-Assisted in the design of the training facility
-Conducted continuous field training with employees
-Conducted Live training sessions through "Hands on" trouble shooting
-Coordinated & implemented tactical internal/external product customer support training
-Developed training solutions by working directly with supervisors and the manager
-Helped decrease repeat truck rolls, and increased company revenue by conducting exemplar technical course
-Conducted continuous field training with employees
-Conducted Live training sessions through "Hands on" trouble shooting
-Coordinated & implemented tactical internal/external product customer support training
-Developed training solutions by working directly with supervisors and the manager
-Helped decrease repeat truck rolls, and increased company revenue by conducting exemplar technical course
Lead Field Engineer
Northstar Cable Construction
-Assisted in employee field training
-Maintained outside network equipment
-Provided exemplar customer satisfaction & product education on-site
-Resolved escalated customer premise issues
-Scheduled field outage reports
-Maintained outside network equipment
-Provided exemplar customer satisfaction & product education on-site
-Resolved escalated customer premise issues
-Scheduled field outage reports
Field Engineer
Northstar Cable Construction
-Analyzed & resolved network issues to provide long term/short term solutions
-Client premise Wi-Fi network design & implementation
-Managed mid-range projects
-VoIP & high speed data installation & support
-Client premise Wi-Fi network design & implementation
-Managed mid-range projects
-VoIP & high speed data installation & support
Assistant Store Manager
Nine West Group
-Consistently exceeded company monthly, quarterly and yearly sales goals
-Managed daily operations of a $750,000 store
-Responsible for 10% increase in yearly sales
-Managed daily operations of a $750,000 store
-Responsible for 10% increase in yearly sales
Szkolenia i kursy
Presentation Skills
Customer Centric Selling Poland Sp. z o.o.
Six Sigma White Belt Certification
Aveta Business Institute
Presentation Skills for IT Professionals
Cisco
Inbound Marketing Certification
HubSpot
Mobile App Analytics Fundamentals
Google, Social Marketing Tools
Customer Centric Selling Poland Sp. z o.o.
Six Sigma White Belt Certification
Aveta Business Institute
Presentation Skills for IT Professionals
Cisco
Inbound Marketing Certification
HubSpot
Mobile App Analytics Fundamentals
Google, Social Marketing Tools
Edukacja
Six Sigma Certification, magisterskie
Aveta Business Institute
Telekomunikacja Informatyka i Zarządzanie, magisterskie
DeVry University Chicago, Illinois, USA
Specjalizacje
Call Center
Konsultanci
Marketing
Marketing internetowy i mobilny
Obsługa klienta
IT/Telekomunikacja
Sprzedaż
Inżynieria/Technika/Produkcja
Zainteresowania
Kayaking; Photo; Travel
2014 RMF FM RADIO
5KM RUN Finischer Medal
Indiana Spartan Sprint 2012
Finisher Medal
2014 RMF FM RADIO
5KM RUN Finischer Medal
Indiana Spartan Sprint 2012
Finisher Medal
Inne
Volunteer work (wolontariat)
Marketing
https://www.languagetool.org/
Organizer
"Parkowa" - Dom dziecka Kraków,PL
https://www.facebook.com/Wspieramy-Pomagamy-1061849110533704/?ref=bookmarks
Marketing
https://www.languagetool.org/
Organizer
"Parkowa" - Dom dziecka Kraków,PL
https://www.facebook.com/Wspieramy-Pomagamy-1061849110533704/?ref=bookmarks
Grupy
Aktywny Kraków
Grupa dla osób z Krakowa i okolic lub związanych z Krakowem, które preferują aktywny tryb życia
HANDLOWCY W POLSCE
ZAPRASZAM WSZYTSKICH LUDZIKOW ZE SPOLECZNOSCI GOLDENLINE ALE SZCZEGOLNIE SPRZEDAWCOW HANDLOWCOW KAZDEGO TOWARU RZECZY ITD.
Negocjacje
Negocjacje we wszystkich dziedzinach życia, wpływanie na innych ludzi, dyskusje dotyczące technik, ostatnio wydanych książek, spotkania
SZTUKA MOTYWACJI
Motywacja-jak nam pomaga w życiu, techniki motywowania, co Was motywuje, jak motywować siebie i grupę.
