Robert Zając

Robert Zając

Strategic Account Manager, Cisco Systems Poland sp. z o.o.
Warszawa, mazowieckie

Doświadczenie zawodowe

Cisco Systems Poland Sp. z o.o.
Strategic Account Manager
Responsible for Cisco business with T-Mobile Poland.
Expanded from August 2016 to T-Mobile Netherlands and from August 2018 to Tele2 Netherlands.
Taking part in global tenders and initiatives of DT.
Responsible for Cisco relationship with DT EPC SSC.

Job covers the whole Cisco portfolio and services (maintenance, deployment, consulting).
Working in a direct customer interface and through channels
Hewlett-Packard Polska Sp. z o.o.
Account Executive, Communications & Media
Hewlett-Packard Polska Sp. z o.o.
• Dual-hat role with CMS Account Principal
• Responsible for sales and business development of the whole Enterprise Services portfolio to telecomm and media market in Poland
• Member of Enterprise Services Leadership Team, reporting to ES Country Manager,
• Enterprise Services portfolio:
- ABS (Application and Business Services): Applications Development, Modernization and Management including SAP, Oracle, Microsoft etc.; Testing Services, DWH/BI
- ITO: Data Centers, Cloud Services, Workplace Services, IT Outsourcing
Hewlett-Packard Polska Sp. z o.o.
Account Principal, Communications & Media Solutions
Hewlett-Packard Polska Sp. z o.o.
• Responsible for sales and business development of Communications and Media Solutions business line in Poland
• Reporting to CEE Sales Director, working in close cooperation with a practice leader
• Major customers include Polkomtel, T-Mobile, Orange, Play and partners
• Communications and Media Solutions portfolio:
• OSS suite: Network Management, SLA Management, Service Quality and Assurance Management, Order Management, Inventory Management, Incident Management
• Customer Experience Management
• Network applications and solutions such as Cloud, IVR, Service Delivery Platform, NGIN
• BSS solutions: Mediation, Campaign Management, CRM, Big Data, Revenue Assurance
• M2M and Smart Metering
• System Integration, Consulting and Implementation services
Nokia
Business Development Director
• Business Development role
EU Broadband projects
• Responsible for business development of European Union funded broadband network projects in Poland with budget over 300 million EUR
• Projects included outside plant fibers infrastructure, passive & active equipment with planning & implementation, managing the infrastructure (acting as Infrastructure Operator) involving Managed Services with network resources wholesale
• Leading the “hit team”, setting strategy and execution plans
• Establishing and maintaining relationship with local government representatives
• Setting up internal and external network (ISP/telco operators, subcontractors), building engagement model and business case for NSN, designing cooperation model with partner(s)
Other projects:
• LTE for Police
• LTE/HSDPA end-user devices: USB dongles, mobile routers and CPE
• Member of Nokia Siemens Networks Polska Country Management Team
Nokia
Head of Key Account Customer Team (Account Director)
• Account Director role
• Responsible for couple of tens million EUR per annum business with Polkomtel
• Profit & Loss ownership including sales, margins, assets and cash collection for whole account and respective business lines
• Sales included various mobile telecommunications & IT equipment, software, applications, consulting and integration, implementation and technical support
• Management of relationship at different levels including CxO (management board, senior directors)
• Leading the team of account managers, solution managers, finance, logistics, implementation and support people working for the customer.
• Setting account strategy and execution plans
• Consultative selling, active participation in acquisition, negotiations and closing of deals
• Coordination of activities with local and regional organization
• Key projects:
- Mobile Network: GSM/WCDMA/LTE Radio Network, Core Network R99 & 4, HLR, Network Turn-Key, Transmission, SMSC, MMSC, WAP GW, Push To Talk, Location Services
- IT/BSS/OSS Systems: Subscriber Database, Next Generation Intelligent Network including end-user services development and SOAP gateway, OSS/BSS systems, Policy Control and DPI, AAA, Bill Shock, Customer Experience Management, Online Data Charging, Traffica Network Reporting System
- Services: Implementation, Network Planning and Optimisation projects, Systems Integrations and Software Customized Development, Applications, Business Consulting, Multivendor Technical Support, Trainings
- IP Networking: Security Solutions, Firewalls, Cisco & Juniper switches and routers
• Member of Nokia Siemens Networks Polska Country Management Team
Nokia
Senior Account Manager
• Responsible for Core Networks, Value Added Services and OSS Systems business
• Key Account Manager role
• Management of relationship with the customer in respective areas
• Management of Product Managers
Nokia
Account Team Leader
• Overall responsibility for Nokia Networks business with Polkomtel
• Management of Account Team
Nokia
Account Manager and Senior Account Manager
• Responsible for Core Networks (MSC, Release 4, HLR), Security, Value Added Services and OSS business
• Management of Product Managers
Nokia
Various roles in Products and Solutions Management
• Marketing and product management of the mobile network elements and solutions
• Responsible for preparation of pricing quotations, offers, white papers
• Presentations of new products and solutions
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Project Manager
Aldec-Polska Sp. z o.o.
• In charge of a software project, successfully finished on time
• Management of technical staff consisting of software, application and quality engineers
• Work coordination of three subsidiaries based in Katowice, Warsaw and Newbury Park (USA)
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Application Engineer
Aldec-Polska Sp. z o.o.
• Spent 3 months in Newbury Park, California, USA as a technical support in ALDEC Inc.
• Development of interfaces for FPGAs and EPLDs of vendors such as Lattice and Xilinx
• The job required knowledge of VHDL, ABEL as well as synthesis tools and EDA software

Szkolenia i kursy

ITIL Foundation

Edukacja

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Marketing i Zarządzanie, magisterskie
Szkoła Główna Handlowa w Warszawie
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Marketing i Zarządzanie, magisterskie
Uniwersytet Ekonomiczny w Katowicach
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Elektronika, magisterskie
Politechnika Śląska w Gliwicach