Robert Nowicki

Ensurs to provide the proper customer service. Supervising, controling and analyzing the elements of the cheques, supervision of timely and proper qualification of the correspondence received, Buying/encashing the cheques: Common Cheques, Loro Cheques, Traveler's Cheques - received from Nodrea Branches/Customers/Banks (settlement UUR. Accounting of the transactions for the customer's account and in the books of the Bank. Dealing with Cheques Collection ( preparation of letters of guidance and checks to be sent to foreign Banks, registration, making settlements,preparing commerial corresspondence. Dealing with enquiries, stop payment,returnes, complains and other commercial correspondence. Verification and authorization of transactions in the Bank accounting and operational systems. Supervision and preparation of shipping documents. Making accounting corrections on customer's and Bank's account. Processing (booking and verification) of orders received from other teams (interest on deposit, charges, others). Preparing reports and statistics. Responsible for solving the IT problems. Being a mentor for newcomers, preparation the training schedules, preparation and managing the training materials. Lean project implementation. Awarded with the Best Improvement of the Year 2011 award.

Teamleader for a team of 18 employees. Business negotiations with the key clients and suppliers. Making and supervising order and production plans, making financial reports. Solving logistics problems, recruiting employees to the logistics department. Supervising all income and outcome documents.

Full responsibility of a local unit including deliveries, sales, bookkeeping, taking care of the company's image, advertising and promotions, customer service, making offers and reports, making and supervising correctness of all documents in the company, solving sale problems