пропозиції роботи
Robert Czylkowski
Service Delivery Manager, Accenture Sp. z o.o.
Warszawa,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
BCM
BIA
Compliance Procedures
EMC Networker
EMC Storage
Isilon
ITIL
Java
Project Management
Emc Avamar
EMC DATA DOMAIN
it service delivery management
EMC HOmeBase
EMC BRS
EMC Data Protector Advisor
Costs optimization
Service Delivery Manager
Team Leading
Risk Managment
Języki
polski
ojczysty
angielski
biegły
rosyjski
dobry
Doświadczenie zawodowe
Service Delivery Manager
Service Delivery for Bank Client - IO (contract c.a. 25M$)
- Management of actions to reduce Incidents & Problems,
- Project deliverables management,
- Provide single point of management and escalation for delivery teams on the service,
- Chair regular VTMs with service leads from each domain,
- Incident & Problems for period,
- Risk Review,
- Project status and planning,
- Man time cost review,
- Scope of service & related metrics & SLA,
- KPIs,
- Quality check,
- Assess account delivery against all aspects of ITIL service management. Ensuring appropriate resolution to identified gaps,
- Manage supply of services from 3rd party,
- Manage resource actuals to agreed Service Owner plan,
- Project Management.
- Management of actions to reduce Incidents & Problems,
- Project deliverables management,
- Provide single point of management and escalation for delivery teams on the service,
- Chair regular VTMs with service leads from each domain,
- Incident & Problems for period,
- Risk Review,
- Project status and planning,
- Man time cost review,
- Scope of service & related metrics & SLA,
- KPIs,
- Quality check,
- Assess account delivery against all aspects of ITIL service management. Ensuring appropriate resolution to identified gaps,
- Manage supply of services from 3rd party,
- Manage resource actuals to agreed Service Owner plan,
- Project Management.
Storage Engineer
EMC Avamar
EMC NetWorker
EMC DataDomain
EMC VNX, Replication Manager, Recover Point
SAN
Disaster Recovery
Business Continuity Planning
EMC NetWorker
EMC DataDomain
EMC VNX, Replication Manager, Recover Point
SAN
Disaster Recovery
Business Continuity Planning
Mass Storage Consultant
Integration and implementing: complex Data Storage and Archiving Systems, Business Continuity and Disaster Recovery Solutions.
Contract
Polish Automobile Federation
Lecturer
University of Humanities and Economics in Lodz
Training:
"Network Operational Systems" based on Linux Distribution RedHat.
"Security of Operational Systems” based on Linux Distribution RedHat.
"Network Operational Systems" based on Linux Distribution RedHat.
"Security of Operational Systems” based on Linux Distribution RedHat.
Szkolenia i kursy
Certyfications EMC:
Implementation Engineer, Backup Recovery - NetWorker Specialist Version 5.0 (EMCIE)
09/2011 (E20-593) Backup and Recovery - NetWorker Specialist for Implementation Engineer
Certyfications EMC:
Implementation Engineer, Backup Recovery - Avamar Specialist Version 6.0 (EMCIE)
12/2011 (E20-594) Backup Recovery - Avamar Specialist Exam for Implementation Engineers.
Certyfications Cyber-Ark:
06/2011 Cyber-Ark PIM Professional Engineer
============================================
ITIL
BCM - BCMS BS25999 / ISO 22301
Project Management
Additional Skils/Trainings
Oracle 9i Fundamentals I i II – Combidata
Tivoli Storage Manager 5.3. - Polcom Storage
SOLARIS – Courses: SA239 (Intermediate System Administration), SA299 (Advanced System Administration)
ACSLS – Tape Libraries, configuration and management via ACSLS, StorageTek
CentricStor – Configuration and Administration Fujitsu Siemens
Mobile GSM Network
Agile SCRUM – Project Management
Lotus Notes – Course
DS3000 – Administration and Configuration – IBM
POWER7 – IBM
Virtual Tape Library – installation, configuration of VTL Falconstor (FO, HA)
NEXSAN (disk array) – Installation and Configuration
EMC Avamar, DataDomain
EMC NetWorker 7.6 (e20-593)
CyberArk
Implementation Engineer, Backup Recovery - NetWorker Specialist Version 5.0 (EMCIE)
09/2011 (E20-593) Backup and Recovery - NetWorker Specialist for Implementation Engineer
Certyfications EMC:
Implementation Engineer, Backup Recovery - Avamar Specialist Version 6.0 (EMCIE)
12/2011 (E20-594) Backup Recovery - Avamar Specialist Exam for Implementation Engineers.
Certyfications Cyber-Ark:
06/2011 Cyber-Ark PIM Professional Engineer
============================================
ITIL
BCM - BCMS BS25999 / ISO 22301
Project Management
Additional Skils/Trainings
Oracle 9i Fundamentals I i II – Combidata
Tivoli Storage Manager 5.3. - Polcom Storage
SOLARIS – Courses: SA239 (Intermediate System Administration), SA299 (Advanced System Administration)
ACSLS – Tape Libraries, configuration and management via ACSLS, StorageTek
CentricStor – Configuration and Administration Fujitsu Siemens
Mobile GSM Network
Agile SCRUM – Project Management
Lotus Notes – Course
DS3000 – Administration and Configuration – IBM
POWER7 – IBM
Virtual Tape Library – installation, configuration of VTL Falconstor (FO, HA)
NEXSAN (disk array) – Installation and Configuration
EMC Avamar, DataDomain
EMC NetWorker 7.6 (e20-593)
CyberArk
Edukacja
MBA IT (The Executive MBA Program), MBA
Illinois State University
Chemistry, doktoranckie
Politechnika Łódzka
Chemistry, mgr inż (MSc), magisterskie
Politechnika Łódzka
Specjalizacje
IT - Administracja
Zarządzanie usługami
Zainteresowania
KravMaga
Sambo
Motorsport
Sambo
Motorsport
Inne
Familiar with:
EMC Avamar
EMC NetWorker
EMC HomeBase
EMC DPA (Data Protection Advisor)
EMC VNX
EMC RecoverPoint
EMC Replication Manager
SAN (Brocade, MDS)
Business Continuity Planning
EMC Avamar
EMC NetWorker
EMC HomeBase
EMC DPA (Data Protection Advisor)
EMC VNX
EMC RecoverPoint
EMC Replication Manager
SAN (Brocade, MDS)
Business Continuity Planning
Grupy
ABY POMÓC W 48 GODZIN
Grupa ta ma na celu umożliwienie jej uczestnikom szybkie reagowanie na wzajemne potrzeby, nie tylko w wydaniu biznesowym. W założeniu skierowana do jak najszerszego ogrona osób, gdyż nigdy nie
Business IT
Grupa firm branży IT / INTERNET. Liderzy i Eksperci. Wydarzenia branżowe rynku IT (B2B). Zarządzanie IT, badanie IT, startupy IT, technologia IT, internet IT, ebiznes IT.
EMC BRS
Najnowocześniejsze rozwiązania do backupu, archiwizacji i ciągłości działania
EMC Avamar, Data Domain, Networker, DPA, Atmos, RecoverPoint, VPlex
IT Supreme
Firma IT-Supreme specjalizuje się w kompleksowym organizowaniu szkoleń, konferencji oraz targów pracy dla doświadczonych specjalistów. Dostarczamy wiedzę i pomagamy pracodawcom wyszukać
Skazani na sukces.
Grupa jest tylko i wyłącznie dla ludzi, którzy nie boją się podjąć wyzwań na skalę globalną oraz takich, którzy nie boją się kontaktów z rekinami biznesu.
