Umiejętności
Zaangażowanie w obsługę klienta
Commitment to Quality
High Analytical Skills
High Organizational Skills
Niezależność
Inventory Accuracy
Profesjonalne podejście
znajomośc komputerów
Works well in a team
Komunikacja interpersonalna
Języki
polski
ojczysty
angielski
dobry
hiszpański
podstawowy
Doświadczenie zawodowe
UAT Tester
Participating in UAT tests of applications used in executing orders for telecommunication wholesale services (functional and regression tests)
- Analyzing of test documentation (BR, ChR)
- Developing test plan and test cases adhering to specifications and business requirements (using HP Quality Center)
- Tracking and managing defects in tested applications
- Participating in TPR meetings (reporting and discussion about test progress and issues encountered during tests)
- Analyzing of test documentation (BR, ChR)
- Developing test plan and test cases adhering to specifications and business requirements (using HP Quality Center)
- Tracking and managing defects in tested applications
- Participating in TPR meetings (reporting and discussion about test progress and issues encountered during tests)
Wholesale telecommunication services consultant
Orange, HURT TP
- Registering orders for telecommunication wholesale services (BSA - broadband internet access)
- Verifying information on received documents (orders) and its consistent with data in Orange’s information systems (PeopleSoft, KSP Client, Sokx)
- Verification of the technical possibilities of providing BSA services to clients
- Ensuring that the alternative operators’ orders are executed within delivery schedule
- Handling e-mail correspondence with customers
- Identifying, analyzing, and resolving customer complaints and interventions
- Verifying information on received documents (orders) and its consistent with data in Orange’s information systems (PeopleSoft, KSP Client, Sokx)
- Verification of the technical possibilities of providing BSA services to clients
- Ensuring that the alternative operators’ orders are executed within delivery schedule
- Handling e-mail correspondence with customers
- Identifying, analyzing, and resolving customer complaints and interventions
Edukacja
Specjalizacje
IT - Rozwój oprogramowania
Testowanie
Zainteresowania
literature, theathre, new technologies