Rafał Szałkowski

Consultant at Business Transformation Services, Infosys BPO
Brzeziny, łódzkie

Umiejętności

Data Mining Management Consulting Master Data Microsoft Excel Microsoft Office Project Management VBA Econometric model Biznes Zarządzanie Prawo jazdy kat B Projekty VBA for Excel VBA Excel VBA w środowisku MS Excel - tworzenie makr do automatyzacji przetwarzania danych, tworzenie funcji oraz aplikacji (formularze) VBA Visual Basic for Applications Robotyka Kierownicy projektów Robotic Process Automation RPA

Języki

angielski
biegły
niemiecki
podstawowy

Doświadczenie zawodowe

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Owner
RS Consulting
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Associate RPA & Management Consultant
Deloitte Switzerland
Member of Robotics Opportunity Assessment Team. Taking part in process portfolio review, identification of robotization opportunity within client portfolio(scope: each client domain and location in EMEA). Qualification of ideas by making a deep dive and workshadowing with SMEs. Creation of documentation for developers. Reporting to program management.

Providing support in the future development by ensuring proper quality of pre-requisites and maintenance of access rights. Linkage between the business users and robot developers.

Build and prepare future support team inside client organization.
Infosys Poland Sp. z o.o.
Senior Consultant
Member of Steering Committee for the Global Master Data improvement program. Additionally responsible for running 3 projects within the program:
- Proposal and development of system that should support business in raising a creation and change request. At the same time system should decrease the workload on BPO side;
- Proposal and development of system linked with ticketing system that would support BPO processor with uploading data to SAP;
- Proposal and development of innovative solution that includes Machine Learning engine to support SMEs and processors on BPO side with SAP REA (Recycling Administration) process. Aiming to enhance the quality and consistency of data;
Infosys Poland Sp. z o.o.
Consultant / Lider projektu w dziale zarządzania projektami
- Consultancy in the area of business/new business improvements;
- Business transformation, optimization and new processes implementation;
- Global/Local Projects Leading – Team Management;
- Support SAP Implementation as role of Transition Manager;
- Develop and improve new Transformation approach;
- Feasibility Study and Process Definition for Master Data processes (before outsourcing);
- Applying data driven approach to PM;
- Manage testing team working on implementation of new GDSN (Global Data Synchronization Network) major release 3 standard for one of biggest GDSN user worldwide;
Infosys Poland Sp. z o.o.
Junior Consultant / Specjalista w dziale zarządzania projektami
- Supporting optimization, implementation and improvement projects & assignments;
- Improvements and automation projects in the area of Master Data;
- Identify of process gaps and areas for improvement in business & financial processes;
- Defining & designing the world class processes and solutions (benchmarks & best practices implementation);
- Understands impact of the solution on financials, customers and employees;
- Applying Data Mining methods for processes and projects;
- Ensuring project management and progress reporting in accordance with defined project management approach;
- Managed and optimized an internal project database, which automated daily report generation;
CBB Call Center
Konsultant - Sprzedaż
- Assess customer needs and cross-sell appropriate bank products (mostly consumers credits, credit cards etc.) to customer via telephone;
- Conducting surveys to improve bank’s offers;

Szkolenia i kursy

Lean Six Sigma Green Belt
ITIL Foundation
PRINCE2 Foundation

Edukacja

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Informatyka i Ekonometria, magisterskie
Uniwersytet Łódzki
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Informatyka i Ekonometria, licencjackie
Uniwersytet Łódzki

Specjalizacje

Badania i rozwój
Business Intelligence/Data Warehouse
Finanse/Ekonomia
Doradztwo/Konsulting
IT - Rozwój oprogramowania
Zarządzanie projektem

Grupy

Uniwersytet Łódzki
Uniwersytet Łódzki
Uniwersytet Łódzki powstał 24 maja 1945 roku jako kontynuator dorobku wcześniejszych instytucji działających w okresie międzywojennym w Łodzi. Obecnie jest jedną z największych polskich uczelni.