Rafał Krajewski

Tasks as Project Manager:
- Manage multiple systems, network and software deployment projects for internal customers with full oversight for design, development, deployment and production.
- Define technical requirements and document plans for project lifecycle deployment including the scheduling of project deliverables, budgets and timelines.
- Direct all IT deployments and job scheduling with oversight for vendor and consultant management.
- Coordinate internal IT projects ensuring that implementations are ready as required by internal customers deadlines.
- Proven ability to resolve complex problems, quickly diagnosing and identifying issues and determining the proper resolutions.
- Analyze, prepare and document operational procedures and technical guidelines.
- Plan, develop and deploy change management initiatives for technical implementation including productivity software, systems, technical application and hardware release.

Tasks as System Administrator:
- Plan, implement, install, operate and maintain systems hardware, software applications and Information Technology infrastructure (3 bigger locations, 80 workstations, 11 point of sale locations, 6 servers)
- Provide hardware and software engineering support for Information Systems
- Oversee the testing and monitoring of applications and systems performance.
- Support staff and end user with resolution of systems issues, malfunctions or software programming problems.
- Install and implement new programs, modules, servers, hardware, network equipment when necessary to upgrade, improve resources or increase compatibility.
- Develop applications, software tools, macros for internal customers (MS Office, VBA).

Tasks as Business Analyst:
- Designing and implementing business processes
- Creating reports for different departments: sales, production, management