Umiejętności
Podróże biznesowe
Analiza funkcjonalna
GDS systems
Online Travel
Oracle SQL Developer
Program Management
Program Management Skills
Project Management
SharePoint
SQL
Microsoft Access
Analiza biznesowa
Bazy danych
Analiza
SQL Developer Data Modeler
MICE
Microsoft Excel VBA
Visual Basic for Application (programowanie w Excelu i Accesie)
Business Travel & Expense Management
obługa kluczowych klientów
Programowanie VBA (moduł VBA Excel)
Linie lotnicze
Języki
angielski
biegły
hiszpański
podstawowy
Doświadczenie zawodowe
Data Analyst, Global Information Management
- Interaction in a global environment
- Implementation and maintenance of NORAM (USA, Canada) client setups in Glory
- Supporting and managing the clearance of errors via liaison with internal and external contacts where necessary
- Analysis of recurring errors for the purposes of addressing root cause
- Performing data analysis on existing data
- Implementation and maintenance of NORAM (USA, Canada) client setups in Glory
- Supporting and managing the clearance of errors via liaison with internal and external contacts where necessary
- Analysis of recurring errors for the purposes of addressing root cause
- Performing data analysis on existing data
Senior Key Account Specialist Support, Poland
- Settlements preparation: Management Fee, bulk Transaction Fee, return commission and overrides (i.e. for Accenture, AT Kearney, Alstom, BP, HP, Chevron, Oracle, Shell, Ericsson, Fiat, Google, RBS, Siemens, Valeo, Volvo)
- Different reports and settlements explanation on the request of the Board and internal
- Coordination CWT tools training for clients together with PM and TTS Support Deparment
- SLA, KPI reports for local and Global clients and other global reportings on request and scheduled
- New client implementation and reimplementation existing clients
- Small local and Global (Shell, Oracle, HP, Accenture, Mastercard, Juniper) clients management
- Monitor performance
- External clients CWT Newsletter, key communication preparation
- Client Project delivery: produce standard deliverables or create ad-hoc deliverables related to project fulfillment
- Consolidate data, run models on Access and Excel
- Perform analysis, quality check results and accuracy
- Explain and provide results to Consultants and Management
- Product Maintenance and development
- Build or assist in building new models on Access and Excel to improve continuously the capabilities of existing models
- Different reports and settlements explanation on the request of the Board and internal
- Coordination CWT tools training for clients together with PM and TTS Support Deparment
- SLA, KPI reports for local and Global clients and other global reportings on request and scheduled
- New client implementation and reimplementation existing clients
- Small local and Global (Shell, Oracle, HP, Accenture, Mastercard, Juniper) clients management
- Monitor performance
- External clients CWT Newsletter, key communication preparation
- Client Project delivery: produce standard deliverables or create ad-hoc deliverables related to project fulfillment
- Consolidate data, run models on Access and Excel
- Perform analysis, quality check results and accuracy
- Explain and provide results to Consultants and Management
- Product Maintenance and development
- Build or assist in building new models on Access and Excel to improve continuously the capabilities of existing models
Senior Information Delivery Specialist, EMEA
- Implementation and maintenance of central and eastern Europe client setups in Glory
- Supporting and managing the clearance of errors via liaison with internal and external contacts where necessary
- Analysis of recurring errors for the purposes of addressing root cause
- Performing data analysis on existing data
- Supporting and managing the clearance of errors via liaison with internal and external contacts where necessary
- Analysis of recurring errors for the purposes of addressing root cause
- Performing data analysis on existing data
Edukacja
Zarządanie w Turystyce, licencjackie
Wyższa Szkoła Turystyki i Języków Obcych w Warszawie
Specjalizacje
Administracja biurowa
Wprowadzanie/Przetwarzanie danych
Hotelarstwo/Gastronomia/Turystyka
Zarządzanie turystyką
IT - Rozwój oprogramowania
Analiza biznesowa
Obsługa klienta
Turystyka/Hotelarstwo/Katering
Obsługa klienta
Usługi profesjonalne
Grupy
EXCEL w praktyce
Pytania, wskazówki, odpowiedzi, komentarze, usprawnienie pracy w EXCELu. Cel: wzajemna pomoc, wymiana doświadczeń, propozycje usprawnień pracy
Szybka Nauka
Rozmawiamy o najskuteczniejszych metodach nauki. Jak zrobić, aby nauka stała się przyjemnością, była skuteczna i szybka (bo czas wolny też jest potrzebny :)