Języki
angielski
biegły
Doświadczenie zawodowe
Global Delivery Service Manager
• Organizing and managing Portfolio of Cross-Global Products Strategy Services,
• Definition of service management processes, standardization and unification,
• Budget planning and operational costs optimization,
• Designing and implementing new services,
• Relationships building with customers, partners and suppliers,
• Coordinating an coaching other Delivery Service Managers.
• Definition of service management processes, standardization and unification,
• Budget planning and operational costs optimization,
• Designing and implementing new services,
• Relationships building with customers, partners and suppliers,
• Coordinating an coaching other Delivery Service Managers.
IT Delivery Manager | Project Manager
• Project and Service Management in global, multicultural environment. Area of specialty Cross-channel and Digital Marketing, CRM, ERP, CMS, Electronic Data Capture, Document Management Systems, Identity Management, Biometrics, Clinical Trials, Drug Safety, infrastructure upgrade and migrations, organizational changes and transformations,
• Leading Portfolio of Projects and Services. Functional management for other delivery managers and business analysts working on same portfolio,
• Stakeholders management, budget negotiations, contribution to strategy planning and implementation,
• Mentoring and coaching in area of project and service management across organization.
• Leading Portfolio of Projects and Services. Functional management for other delivery managers and business analysts working on same portfolio,
• Stakeholders management, budget negotiations, contribution to strategy planning and implementation,
• Mentoring and coaching in area of project and service management across organization.
Senior Solution Specialist | Solution Lifecycle Manager
• IT Services and small Projects Management (including business analysis),
• Planning, designing and launching IT Service according to ITIL best practices,
• Ensuring Services delivery according to the SLA/OLA agreements. Leading Service performance reviews meetings with stakeholders,
• Definition, management and improvements of support processes,
• Relationships building with customers, partners, suppliers.
• Planning, designing and launching IT Service according to ITIL best practices,
• Ensuring Services delivery according to the SLA/OLA agreements. Leading Service performance reviews meetings with stakeholders,
• Definition, management and improvements of support processes,
• Relationships building with customers, partners, suppliers.
Systems & Database Administrator | Backend Developer
• Develop and implement custom systems/applications using .NET, Oracle and MSSQL Server,
• Implement and administer servers, network, databases and applications for internal and external customers,
• Collaboration with business representatives and technical teams to understand and document the business and technical requirements,
• Interact with vendors to negotiate the purchase and configuration of software and hardware.
• Implement and administer servers, network, databases and applications for internal and external customers,
• Collaboration with business representatives and technical teams to understand and document the business and technical requirements,
• Interact with vendors to negotiate the purchase and configuration of software and hardware.
Szkolenia i kursy
•Business Analysis according to BABOK Guide - IIBA
•How To Gather and Document User Requirements
• ITIL v3 Managing Across Lifecycle
• ITIL v3 Service Strategy
• ITIL v3 Service Design
• ITIL v3 Service Transition
• ITIL v3 Service Operation
• ITIL v3 Continual Service Improvement
• ITIL Foundation v3
• LeanIT Foundation
• Project Management according to PMBOK Guide - PMI
• Professional Scrum Master (Scrum.org)
• Professional Scrum Product Owner (Scrum.org)
• Agile Project Management Foundation
• Leading Virtual Meetings
• Feedback
• Teamwork and Team commitment
• Technical Business Writing Training
• Personnal Accountability Training
• Herax Pharma Introduction Training
• Introduction to Genetics Training
• Computrized System Validation (CSV)
• Roche Project Management Methodology (PMM)
• Oracle Database - Advanced Administration
• PL\SQL programming language
• Technical Business Writing in English
• Oracle 11g Database Administration
• Oracle Business Intelligence Workshop
• Network Fundamentals on CISCO Network Academy
• 2273B Managing and Maintaining Microsoft Windows Server 2003 Environment
•How To Gather and Document User Requirements
• ITIL v3 Managing Across Lifecycle
• ITIL v3 Service Strategy
• ITIL v3 Service Design
• ITIL v3 Service Transition
• ITIL v3 Service Operation
• ITIL v3 Continual Service Improvement
• ITIL Foundation v3
• LeanIT Foundation
• Project Management according to PMBOK Guide - PMI
• Professional Scrum Master (Scrum.org)
• Professional Scrum Product Owner (Scrum.org)
• Agile Project Management Foundation
• Leading Virtual Meetings
• Feedback
• Teamwork and Team commitment
• Technical Business Writing Training
• Personnal Accountability Training
• Herax Pharma Introduction Training
• Introduction to Genetics Training
• Computrized System Validation (CSV)
• Roche Project Management Methodology (PMM)
• Oracle Database - Advanced Administration
• PL\SQL programming language
• Technical Business Writing in English
• Oracle 11g Database Administration
• Oracle Business Intelligence Workshop
• Network Fundamentals on CISCO Network Academy
• 2273B Managing and Maintaining Microsoft Windows Server 2003 Environment
Edukacja
Specjalizacje
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Zarządzanie projektem
IT - Rozwój oprogramowania
Zarządzanie IT
Zainteresowania
- Sailing
- Skiing
- BJJ
- Skiing
- BJJ
Organizacje
Project Management Institute - PMI member
member ID: 2992881
member ID: 2992881
Inne
Driving license
Grupy
Bazy Danych
Zagadnienia bazodanowe: SQL99 i jego implementacje w popularnych systemach RDBMS: Oracle, MySQL, PostgreSQL, MSSQL, IBM DB2 i inne.
Best Management Practice
Best Management Practice For Portfolio, Programme, Project, Risk and Service Management (MSP, P3O, M_o_R, ITIL, PRINCE2)
Global Project Management
Are you working on global projects or programmes, and looking for ways to improve the efficiency of your team?
This area presents a framework of good practices that can improve the effectiveness o
Grupa PM
PRINCE2, PMI, IPMA, ITIL, MoR, MSP, PBP, RUP, Six Sigma, Lean Management, ISO, Kaizen, FMEA i inne.
IT Project Management
Grupa dla osób zainteresowanych zarządzaniem projektem w szczególności zarządzaniem projektem IT.
ITIL V3
ITIL V3 - Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement.
Microsoft
Microsoft i wszystko co z nim związane : Licencjonowanie, Certyfikacje/Szkolenia, wiadomości ze świata etc.