Przemyslaw Perz
SAP CRM, IS-U and Netweaver Consultant
Języki
polski
ojczysty
angielski
biegły
czeski
biegły
niemiecki
biegły
bułgarski
podstawowy
hiszpański
podstawowy
rosyjski
podstawowy
Doświadczenie zawodowe
SAP CRM / IS-U CS Consultant
Indra Czech Republic s.r.o.
Main commercial projects:
1.SAP CRM optimization – Pražská plynárenská a.s. (Prague, Czech Rep.)
-Lead Consultant – optimizing an existing CRM system in the utility company – commodity gas, heat and others services
2.SAP IS-U implementation – ČEZ a.s. (Sofia, Bulgaria)
-Team leader / Lead Consultant in IS-U CS module – commodity electricity
-Designing and technical responsibility for the solutions: CS processes’ tracking solution and Applications for mass changes in CS
3.ATG eShop & Web Self Care Platform – Telefonica O2 Czech Rep. (Prague, Czech Rep.)
-Project manager assistant / Junior project manager
-Team Leader - Design & development
4.SAP Enterprise Portal Application Maintenance – Telefonica O2 Czech Rep. (Prague, Czech Rep.)
-Team leader – responsibility for the overall SAP Enterprise Portal block
5.RWE Self Care portal – RWE a.s. (Hradec Kralove, Czech Rep.)
-SAP IS-U CS business and functional consultation – commodities: gas and electricity
6.SAP CRM in the utility sector – internal project
7.Tenders preparation (SAP IS-U/CCS CS, CRM, EP & Netweaver)
1.SAP CRM optimization – Pražská plynárenská a.s. (Prague, Czech Rep.)
-Lead Consultant – optimizing an existing CRM system in the utility company – commodity gas, heat and others services
2.SAP IS-U implementation – ČEZ a.s. (Sofia, Bulgaria)
-Team leader / Lead Consultant in IS-U CS module – commodity electricity
-Designing and technical responsibility for the solutions: CS processes’ tracking solution and Applications for mass changes in CS
3.ATG eShop & Web Self Care Platform – Telefonica O2 Czech Rep. (Prague, Czech Rep.)
-Project manager assistant / Junior project manager
-Team Leader - Design & development
4.SAP Enterprise Portal Application Maintenance – Telefonica O2 Czech Rep. (Prague, Czech Rep.)
-Team leader – responsibility for the overall SAP Enterprise Portal block
5.RWE Self Care portal – RWE a.s. (Hradec Kralove, Czech Rep.)
-SAP IS-U CS business and functional consultation – commodities: gas and electricity
6.SAP CRM in the utility sector – internal project
7.Tenders preparation (SAP IS-U/CCS CS, CRM, EP & Netweaver)
SAP CRM consultant
Hewlett-Packard Germany
Projects:
1. GlobalViev - Carl Zeiss Meditec Inc. (Dublin, USA)
- Responsibility for takeover of the technical project’s part between HP and sub-suppliers (area of CRM competencies: Sales, Service, Middleware, IC WebClient)
- Development/customizing and testing the CRM Installed Base Management scenario (reports and enhancements in standard applications in CRM and SD,MM)
2. Small orders - Carl Zeiss AG (Baden-Württemberg, Germany)
Project coordination and technical responsibility for the following CRM orders:
- E-Mails Templates and their integration into CRM IC WebClient
- Migration of the Web Dynpro Applications into CRM platform
- Enhancement of IC WebClient solution
- Extranet Web Interface for CRM activities’ overview and creation (BSP, Web Requests)
3. 3rd level support for CRM system
1. GlobalViev - Carl Zeiss Meditec Inc. (Dublin, USA)
- Responsibility for takeover of the technical project’s part between HP and sub-suppliers (area of CRM competencies: Sales, Service, Middleware, IC WebClient)
- Development/customizing and testing the CRM Installed Base Management scenario (reports and enhancements in standard applications in CRM and SD,MM)
2. Small orders - Carl Zeiss AG (Baden-Württemberg, Germany)
Project coordination and technical responsibility for the following CRM orders:
- E-Mails Templates and their integration into CRM IC WebClient
- Migration of the Web Dynpro Applications into CRM platform
- Enhancement of IC WebClient solution
- Extranet Web Interface for CRM activities’ overview and creation (BSP, Web Requests)
3. 3rd level support for CRM system
SAP CRM/Netweaver Consultant
KCT Data s.r.o.
Projects: (customer - Ufon a.s., Prague, Czech Rep.)
1. Mobile Number Portability and Mobile Voice processes
- Team leading and technical responsibility for project’s part – Interactive Adobe forms’ development and their integration into Enterprise Portal (SOA solution)
- Enterprise Portal configuration and web services, portlets development (PDK)
- SAP CRM Customizing (Master data, Sales scenario)
2. Sales process automation
- CRM – ABAP development and customizing (Sales Scenario)
- Development in SD, MM modules (APIs for Web services)
3. Small orders in CRM, SD, FI, MM
1. Mobile Number Portability and Mobile Voice processes
- Team leading and technical responsibility for project’s part – Interactive Adobe forms’ development and their integration into Enterprise Portal (SOA solution)
- Enterprise Portal configuration and web services, portlets development (PDK)
- SAP CRM Customizing (Master data, Sales scenario)
2. Sales process automation
- CRM – ABAP development and customizing (Sales Scenario)
- Development in SD, MM modules (APIs for Web services)
3. Small orders in CRM, SD, FI, MM
Szkolenia i kursy
SAP Certified Application Associate – CRM Fundamentals with SAP CRM 2007 (CRM 6.0)
SAP Germany AG & Co. KG, Walldorf, Germany
SAP CRM Sales (SAP CRM 7.0)
SAP Czech Republic s.r.o., Prague, Czech Republic
SAP CRM Marketing (SAP CRM 7.0)
SAP Czech Republic s.r.o., Prague, Czech Republic
SAP CRM Service (SAP CRM 2007)
SAP Germany AG & Co. KG, Walldorf, Germany
SAP CRM Interaction Centre WebClient (SAP CRM 2007)
SAP Germany AG & Co. KG, Walldorf, Germany
CRM 7.0 Roll-out Webcasts Services
SAP Germany AG & Co. KG, Oberkochen, Germany
ABAP Objects, Object-Oriented Programming
Hewlett-Packard Ltd., Oberkochen, Germany
mySAP Enterprise Portal
Hewlett-Packard Ltd., Oberkochen, Germany
The consultative process
Wilson Learning Worldwide Ltd., Oxford, England
SAP Germany AG & Co. KG, Walldorf, Germany
SAP CRM Sales (SAP CRM 7.0)
SAP Czech Republic s.r.o., Prague, Czech Republic
SAP CRM Marketing (SAP CRM 7.0)
SAP Czech Republic s.r.o., Prague, Czech Republic
SAP CRM Service (SAP CRM 2007)
SAP Germany AG & Co. KG, Walldorf, Germany
SAP CRM Interaction Centre WebClient (SAP CRM 2007)
SAP Germany AG & Co. KG, Walldorf, Germany
CRM 7.0 Roll-out Webcasts Services
SAP Germany AG & Co. KG, Oberkochen, Germany
ABAP Objects, Object-Oriented Programming
Hewlett-Packard Ltd., Oberkochen, Germany
mySAP Enterprise Portal
Hewlett-Packard Ltd., Oberkochen, Germany
The consultative process
Wilson Learning Worldwide Ltd., Oxford, England
Edukacja
Specjalizacje
IT - Administracja
Wdrożenia ERP
Zainteresowania
- Theater
- Travel
- stock exchange market (economy)
- Travel
- stock exchange market (economy)
Inne
Skills:
SAP modules:
CRM, IS-U CS, ERP: SD, MM, FI, HR (PM)
SAP CRM Customizing:
Sales, Service & Marketing scenarios, IC WebClient, Middleware, E-Mail Response Management System, E-Service
SAP IS-U CS:
Master Data, CIC & FOP, standard CS processes, mass changes (Master Data, Move-in, Move-out,
Move-in/out), CS-FICA/WF integration, BW reporting
SAP technologies:
Enterprise Portal, Web Services, Web AS ABAP, XI, Adobe Document Services, R/3 Architecture
SAP developer tools:
ABAP OO, CRM Web UI, Web Dynpro for ABAP, BSP, EEWB, Adobe Forms (printed, interactive), SAPscript, SmartForm, BDC, BDT, BAdI, User exits, BAPI/RFC, Report Painter, DDIC, Archive Link, SQL trace, Authorization control, GUI Controls
Programming:
JAVA (J2EE), ABAP, JavaScript, SQL, XML, HTML, HTMLB, C(Borland, gcc),C#, C++, PHP, Perl, UX-Bash
Operating systems:
Unix, Linux, Windows 9x/XP, Windows Server NT/200X
Databases:
Microsoft SQL Server 2005, Oracle
Computer networks:
LAN and WAN designing (Wi-Fi, WiMAX, LMDS, FSO, Fast/Giga Ethernet)
Telecommunication:
GSM, HSCSD, GPRS, EDGE, UMTS, HSxPA
SAP modules:
CRM, IS-U CS, ERP: SD, MM, FI, HR (PM)
SAP CRM Customizing:
Sales, Service & Marketing scenarios, IC WebClient, Middleware, E-Mail Response Management System, E-Service
SAP IS-U CS:
Master Data, CIC & FOP, standard CS processes, mass changes (Master Data, Move-in, Move-out,
Move-in/out), CS-FICA/WF integration, BW reporting
SAP technologies:
Enterprise Portal, Web Services, Web AS ABAP, XI, Adobe Document Services, R/3 Architecture
SAP developer tools:
ABAP OO, CRM Web UI, Web Dynpro for ABAP, BSP, EEWB, Adobe Forms (printed, interactive), SAPscript, SmartForm, BDC, BDT, BAdI, User exits, BAPI/RFC, Report Painter, DDIC, Archive Link, SQL trace, Authorization control, GUI Controls
Programming:
JAVA (J2EE), ABAP, JavaScript, SQL, XML, HTML, HTMLB, C(Borland, gcc),C#, C++, PHP, Perl, UX-Bash
Operating systems:
Unix, Linux, Windows 9x/XP, Windows Server NT/200X
Databases:
Microsoft SQL Server 2005, Oracle
Computer networks:
LAN and WAN designing (Wi-Fi, WiMAX, LMDS, FSO, Fast/Giga Ethernet)
Telecommunication:
GSM, HSCSD, GPRS, EDGE, UMTS, HSxPA