пропозиції роботи
Przemysław Maroń
Professional Technical Engineer
Wrocław,
dolnośląskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
ITIL
Microsoft Office
SQL
Zarządzanie zespołem
Obsługa klienta
Bazy danych
Administracja systemami
Serwis IT
wsparcie techniczne
specjalista ds. sprzedaży
Red Hat Certified System Administrator
wsparcie klienta
Red Hat Certified Engineer
Help Desk IT / Support IT
Języki
angielski
biegły
hiszpański
podstawowy
niemiecki
podstawowy
rosyjski
podstawowy
Doświadczenie zawodowe
Professional Technical Engineer
Since February 2017 also in Team Leader position
- Prioritizing tasks
- Coordinating Team work according to priorities and customer requirements
- Responsibility for building and maintaining business relationship with customer
- Working Closely with Application Manager - reviewing current Project status,
L2/L3 Enterprise Search Engine Support
- Monitoring Sinequa Search Engine functionality on a daily basis
- Troubleshooting & resolving various incidents and problems
- Performing service and change requests
- Environments configuration
- Performing functionality tests
- Preparing for implementing new application versions and migrations
- Providing technical support during outages, maintenance and updates
- Creating and updating manuals, process and project documentation
- End-user support
- Single Point of Contact for Customer and End Users
- Working according to ITIL standards
- Prioritizing tasks
- Coordinating Team work according to priorities and customer requirements
- Responsibility for building and maintaining business relationship with customer
- Working Closely with Application Manager - reviewing current Project status,
L2/L3 Enterprise Search Engine Support
- Monitoring Sinequa Search Engine functionality on a daily basis
- Troubleshooting & resolving various incidents and problems
- Performing service and change requests
- Environments configuration
- Performing functionality tests
- Preparing for implementing new application versions and migrations
- Providing technical support during outages, maintenance and updates
- Creating and updating manuals, process and project documentation
- End-user support
- Single Point of Contact for Customer and End Users
- Working according to ITIL standards
Service desk specialist
- Providing high quality technical support to Coca-Cola Hellenic employees and VIPs.
- Maintaining large volume of calls, emails and tickets with best performance.
- Team Leader substitution during absence
- Resolving and managing incidents and service requests
- Creating Knowledge documents
- Managing Internal Lotus Notes database
- Positive can-do attitude
Used technologies
Citrix desktop system and applications, Active Directory, SAP, Lotus Notes, databases, Office365, Microsoft SQL Server 2012, ServiceNow and many other,
- Maintaining large volume of calls, emails and tickets with best performance.
- Team Leader substitution during absence
- Resolving and managing incidents and service requests
- Creating Knowledge documents
- Managing Internal Lotus Notes database
- Positive can-do attitude
Used technologies
Citrix desktop system and applications, Active Directory, SAP, Lotus Notes, databases, Office365, Microsoft SQL Server 2012, ServiceNow and many other,
team leader
Employed by temporary work agency Work Express, for company Balta Group, Belgium, St-Baafs-Vijve; work as a team leader / warehouse operative, fork-lift truck driver, high stock racks builder;
- building up, assembling and disassembling high-stocking racks
- small team work management
- reporting work progress to supervisor
- material management
- building up, assembling and disassembling high-stocking racks
- small team work management
- reporting work progress to supervisor
- material management
Sales Specialist
Antavia S.C.
- Face2Face / Phone Customer service
- Designing travel itinerary,
- Travel settlement,
- Direct contact with individual and B2B clients,
- Website maintenance,
- Occasionaly - tour guiding,
- Booking facilities like hotels and coaches,
- managing travel logistics,
- taking care of insurance service for our customers
- Designing travel itinerary,
- Travel settlement,
- Direct contact with individual and B2B clients,
- Website maintenance,
- Occasionaly - tour guiding,
- Booking facilities like hotels and coaches,
- managing travel logistics,
- taking care of insurance service for our customers
Technical Support Engineer
- Technical customer service,
- UPC cable network maintenance,
- providing internet, television and phone line services for B2B and individual clients,
- assembly internal cable networks,
- providing technical support for customers,
- client contract management
- UPC cable network maintenance,
- providing internet, television and phone line services for B2B and individual clients,
- assembly internal cable networks,
- providing technical support for customers,
- client contract management
Tour Leader
freelancer
Own business - Tour leader for various tour operators
Team Leader
Employed by temporary work agency Work Express, for company Balta Group, Belgium, St-Baafs-Vijve; work as a team leader / warehouse operative, fork-lift truck driver, high stock racks builder;
- building up, assembling and disassembling high-stocking racks
- small team work management
- reporting work progress to supervisor
- material management
- building up, assembling and disassembling high-stocking racks
- small team work management
- reporting work progress to supervisor
- material management
Szkolenia i kursy
➢ Red Hat Certified Engineer – RHCE Certificate
➢ Oracle Database Administration I – training provided by Dagma company
➢ Red Hat Certified System Administrator – RHCSA Certificate
➢ Knowledge of Python at beginner level
➢ Microsoft Azure – Implementing Microsoft Azure Infrastructure Solutions training
➢ Sinequa Enterprise Search Advanced service level Certificate
➢ Strong basics of SQL, PL/SQL, DML, DDL confirmed by Oracle Certificate issued by Institute of Applied Computer Studies at Cracow University of Technology;
➢ "Certified Allied Telesis Technician (CAT)" certificate issued by Institute of Applied Computer Studies at Cracow University of Technology;
I hereby agree for processing the following personal information strictly for the purposes of job recruitment in accordance with the appropriate regulation for the protection of personal
data.
➢ Certificate of ISO-9001 Quality Management Systems Internal Auditor issued by Cracow University of Technology;
➢ Certificate of Quality Management System Assistant issued by Polish Centre for Testing and Certification;
➢ Very good knowledge of MS Office;
➢ Experience with software : Service-Now, Service Desk Manager 12.9, SharePoint, VisualStudio, Sinequa Enterprise Search, Windows Server 2012, RedHat, JBoss, Apache, F5 LTM, Active Directory, SAP, Fiddler, Webservices, MS Azure, SQL
➢ Oracle Database Administration I – training provided by Dagma company
➢ Red Hat Certified System Administrator – RHCSA Certificate
➢ Knowledge of Python at beginner level
➢ Microsoft Azure – Implementing Microsoft Azure Infrastructure Solutions training
➢ Sinequa Enterprise Search Advanced service level Certificate
➢ Strong basics of SQL, PL/SQL, DML, DDL confirmed by Oracle Certificate issued by Institute of Applied Computer Studies at Cracow University of Technology;
➢ "Certified Allied Telesis Technician (CAT)" certificate issued by Institute of Applied Computer Studies at Cracow University of Technology;
I hereby agree for processing the following personal information strictly for the purposes of job recruitment in accordance with the appropriate regulation for the protection of personal
data.
➢ Certificate of ISO-9001 Quality Management Systems Internal Auditor issued by Cracow University of Technology;
➢ Certificate of Quality Management System Assistant issued by Polish Centre for Testing and Certification;
➢ Very good knowledge of MS Office;
➢ Experience with software : Service-Now, Service Desk Manager 12.9, SharePoint, VisualStudio, Sinequa Enterprise Search, Windows Server 2012, RedHat, JBoss, Apache, F5 LTM, Active Directory, SAP, Fiddler, Webservices, MS Azure, SQL
Edukacja
Systemy sieciowe i bazodanowe, studia podyplomowe
Politechnika Krakowska im. Tadeusza Kościuszki
Turystyka i Rekreacja, licencjackie
Uniwersytet im. Adama Mickiewicza w Poznaniu
Specjalizacje
IT - Administracja
Administrowanie systemami
IT - Administracja
Wsparcie techniczne/Helpdesk
IT - Administracja
Zarządzanie usługami
Obsługa klienta
Inne
Inne
- Full training on booking systems such as SABRE, MerlinX, SART, BlueVendo
- Tour Leader licence
- Forklift truck driver licence
- Certificate of competency of Yacht offshore skipper
- Full First Aid and work safety regulations training
- Nordic Walking instructor
- Tour Leader licence
- Forklift truck driver licence
- Certificate of competency of Yacht offshore skipper
- Full First Aid and work safety regulations training
- Nordic Walking instructor
Grupy
Uniwersytet im. Adama Mickiewicza w Poznaniu
Uniwersytet im. Adama Mickiewicza w Poznaniu to jedna z najlepszych uczelni w Polsce. W uznanych rankingach polskich szkół wyższych UAM sytuuje się w ścisłej czołówce najlepszych uczelni
eprzewodnicy
Grupa zrzeszająca pilotów, przewodników, instruktorów, ratowników, wychowawców kolonijnych
EVENTY
Grupa dla Event Managerów. Chcesz zorganizować imprezę tu wstaw swoje ogłoszenie - Otrzymasz również zaproszenia na zamknięte imprezy.
Jaskinie
Grupa dla osób aktywnych, ale w szczególny sposób, które sobie świat podziemny umiłowały...
Jura Krakowsko - Częstochowska
Grupa dla wszystkich lubiących wędrować (nie tylko) Szlakiem Orlich Gniazd :)
Piloci/przewodnicy
Pozytywnie zakręceni na pracę. Wszyscy po przejściach - pracujący, deklarujący chęć pracy, doświadczeni i jeszcze nie w turystyce.
pilot wycieczek
grupa w której wymienić sie doświadczeniami będą mogły osoby pracujące w charakterze pilota.
Sztuka przetrwania
Sztuka przetrwania jest tą działalnością człowieka, która czyni go najbardziej ludzkim...
ZABAWA W FIRMIE
Giełda ogłoszeniowa dla event managerów, świadczacych usługi z zakresu MEETING, INCENTIVE, CENFERENCE, EVENT (tzw. MICE) oraz ich dostawców usług, a także wszelkich zleceniodawców z tego samego sektor
