Przemysław Ludwa

Responsible for business development and good relations with customers, set and follow up objectives, coach and evaluate performance of employees to help them reach their objectives, support their development. Make sure that services are delivered with high quality and according to agreed standards. Make sure that targets are reached. Be responsible for overall planning and follow up of budget

Resolve requests received from customers or transferred from helpdesks and other support teams. Escalate cases to other support functions. Document solutions and develop instructions. As Team Leader responsible for the team’s deliveries as per agreements. Plan, inform, co-ordinate, distribute, implement and monitor the team’s activities

Microfilms scanning, data management, securing high quality of scanned pictures, FTP upload