Przemysław Cłapka

- management of subordinate personnel
- managing and optimizing work of process quality engineers team to achieve business goals
- monitoring and responsibility of customer complaints level
- defining and implementing actions to improve products and processes quality
- monitoring, coordinating and verifying effectiveness of defined corrective actions
- responsibility for implementing budget
- development and implementation of system for collecting quality data from Europe
- data interpretation, identification of trends and patterns
- preparation required reports
- data acquisition and data system maintenance
- monitoring and responsibility of processes scrap

- Preparing standard, scheduled and special reports
- Develop and implement the European Quality Data collection system
- Acquire data and maintain data systems
- Interpret data, identify trends or patterns and provide ongoing reports
- Control KPIs and improvement opportunities
- Managing complaints from customers by keeping and updating a complaint register
- Communication with customers regarding claims
- Streamlining the proces of managing claims for keep requirements and terms
- Support other departments in the development of the RCA and 8D reports
- Verification of the effectiveness of implemented activities
-Cooperation with other units of the plant in the scope of implementing measures aimed at reducing the overall level of complaints

- maintaining relationships with customer regarding technical and quality cases,
- managing different phases of new product implementation and quality requirements,
- creating and monitoring bills of material and technical drawings in ERP system,
- preparation of documentation in compliance with internal standards: assembly instructions and quality guidelines in line with customer requirements,
- verifying and supervising the quality requirements, technical and legal matters related to production of managed products (UL, ETL, CE etc.),
- moderating and participating in SQAP process,
- moderating and participating in complaint process, creating 8D reports, creating and implementing corrective actions,

- contact with customer relating to technical and quality issues,
- ensuring implementation of legal and technical requirements,
- creating 8D report,
- supervising and creating technical documentation and work instructions,
- participating in RFQ process,
- streamlining production processes,
- creating and implementing corrective actions,

- supervising the timeliness of handling with complaints and customer services,
- planning of repairs,
- creating preliminary 8D report,
- streamlining production processes,
- supervision of nonconformity materials

- performing assembly tasks in accordance with applicable standards,
- keeping required quality and technical parameters,
- keeping rules and promoting 6S standards,