Our customer is the leader in providing modern business solutions.

Project information:

• Location: Kraków / Katowice (hybrid)
• Working hours: Mon-Fr, 8 hours per day
• Languages: English & Greek / Hungarian / Portuguese / Italian
• Level: Senior
• Start date: Depending on the candidate`s availability
• Remuneration: up to 11000 PLN gross (depending on experience)

Responsibilities:

• Receivables management (collection of overdue invoices, monitoring of customer credit)
• Customer support (assisting in difficult situations, determining the best repayment solutions, negotiating, implementing payment plans)
• Customer Service (providing quality service, resolving problems, escalating contentious issues)
• Strategies (developing strategies for problematic clients, choosing appropriate collection techniques)
• Communication and negotiation (building customer relationships, communicating with stakeholders, negotiating, documenting solutions)
• Compliance and control (ensuring compliance with control and compliance regulations in credit management)