Payroll Service Delivery Expert (Eastern Europe), Warsaw (hybrid working), competitive salary + bonus

As Nielsen grows, we are currently looking for an experienced Payroll expert who will be looking after a portfolio of countries in Eastern Europe. This is a newly created position and so will give you an opportunity to set out new ways of working with the help of the Payroll Manager and other Payroll experts who are responsible for other countries globally.

Payroll supervisor

Responsibilities:

-        Provide oversight to payroll reviews, approvals and audits conducted by the Eastern Europe Payroll SD team, ensuring accuracy and timeliness of payroll activities, while maintaining compliance and communications among teams

-        Manage, train and develop a team of Regional Payroll SD resources responsible for driving consistent payroll operations that minimize manual workarounds, follow up inquiries, and escalations.

-        Manage and monitor process controls to reduce risk following global Corporate Audit Staff standards

-        Monitor internal service standards to measure payroll performance of operational excellence, compliance and customer satisfaction

-        Cascade the global payroll strategy, functional business updates, policies, procedures and standards across Eastern Europe operations internally, and externally with payroll vendors.

-        Manage vendor relationships to enable efficient resolution of complex payroll inquiries

-        Develop strong relationships cross-functionally across Eastern Europe (e.g., PX*, Legal, IT, Treasury, etc.) to determine business needs and organizational changes that may impact payroll operations

-        Promote engagement across the Eastern Europe Service Delivery Team to foster a positive, inclusive culture, personal commitment and team retention

-        As needed represent region for payroll projects and initiatives to ensure compliance with country-specific policies and procedures

-        Participate in global design, testing, and deployment of new payroll solution, processes

Desired Skills and Experience

-        Proven years of experience with payroll across a variety of European countries

-        Experience administering large Eastern Europe payroll functions and shared services

-        Knowledge and experience with payroll, and time/attendance programs

-        Technical experience with and knowledge of payroll processing

-        Strong understanding of payroll landscape and Eastern Europe regulatory environment within local markets

-        Experience working with and managing payroll vendors

-        Experience with payroll platform technologies

-        Experience working with case management and/or other service management tools

-        Exceptional communication skills and the ability to influence

-        Strong time management and organization skills

-        Experience leading payroll transformation initiatives

-        Ability to work effectively across all levels and layers of the organization

-        Experience enacting transformational change across a complex, manual function

-        Experience with multi-language deployment of payroll solutions (must speak professional English)

*People Experience, our own version of HR

Apply now