Delivery Manager (Cytric Travel), Olsztyn - oferta pracy

Delivery Manager (Cytric Travel)

Our client works at the heart of the global travel industry and provides the technology which keeps the travel sector moving. We"re currently expanding our team responsible for Cytric Travel Solutions and we"re seeking a Delivery Manager who will have a key role in scoping, planning, and managing Cytric Service Deliveries for our customers.

Project information:

Industry: Travel technology
Type of project: managing Cytric Travel end-to-end implementations, migration projects, implementation consulting, and support
Office location: Warsaw (Wola)
Remote work: yes, 100% remote
Type of contract: b2b
Project language: English
Assignment start date: 11.2024 or later

Responsibility:

Engineer Solution for customer prospects
Act as a Subject matter expert and product technical/Functional support to pre-sales, sales, and marketing teams
Provide customized demos
Apply project methodology, goals, objectives, provide resource planning and budgeting
Manage implementations of Cytric Travel solution for customers
Implementation of Cytric Travel according to scope and plan
Identify and mitigate key risks and issues impacting delivery and customer satisfaction
Oversee technical operations and coordinate tasks to ensure efficient integration into client software ecosystem and infrastructure
Write implementation configuration document that reflects customer requirements
Monitor and evaluate project performance to identify areas of improvement
Manage Customers" post-go-live Support Services

Competence demands:

University degree in Tourism, Project Management, Business or IT
Experience working as a Implementation Engineer and Project Coordinator/ Lead, in the travel industry
Valid experience in the business travel industry, ideally in Travel Management Company
Knowledge of GDS systems, preferably Amadeus GDS
Experience working with Online Booking Tools, most preferably Cytric Travel
Knowledge of methods and procedures used during the software development process
Ability to handle the different phases of a project, following company"s methodology and using standard project management tools: Project organization, Project Initiation, Planning, estimating and scheduling, Executing, Monitoring and controlling, Risk management, Project closing
Fluent English - min. B2

We offer:

Long-term cooperation based on B2B
Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible
Multisport card (also for an accompanying person)
Life insurance
Internal and external trainings
Possibility to work 100% remotely

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future

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