Customer Service Representative with Arabic

Currently, for our client, we are looking for candidates with knowledge of English and Arabic for the position of Customer Service Representative.


Project informations:

  • Location: Warsaw
  • Type of work: hybrid 2 days per week in office
  • Working hours: Mon-Fr (start 8-9)
  • Languages: English (B2) Arabic (B2)
  • Type of employment: long-term contract of employment
  • Level: Specialist

Responsibilities:

  • Handling incoming calls, requests
  • Create quotations
  • Advice Customers regarding order status, products etc.
  • Answering questions
  • Preparing documentation
  • Entering orders into system
  • Support pricing process
  • Coordination of the ordering and delivery processes
  • Efficient resolution of customer issues and inquiries

Qualifications:

  • Very good knowledge of English (Arabic nice to have)
  • Experience in Customer Service
  • Experience in exporting goods
  • SAP or other ERP experience
  • Knowledge of Excel
  • Analytical skills

We offer:

  • Long-term cooperation based on employment contract
  • Private medical care
  • Life insurance
  • Extended pension plan
  • Employee recommendation program
  • Multisport card
  • Attractive recognition programs
  • Flexible work organization
  • Stable employment in the company

At Cyclad, we work with the best international technology companies to increase their potential in providing exceptional, modern solutions that shape the world of the future.

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"Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawąz dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust Nr 133 poz. 883)".

Cyclad Sp. z o.o.
Warszawa, mazowieckie

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