Piotr Kwiatek

Quality Assurance Manager
Nov 2020 – Present

o Integration of ISO 9001, ISO 14001, H&S Management Systems and Conformity of Production (VCA)
o Continual Improvement Processes (5S, SMED)
o Internal audit plan and implementation
o Incoming, In-Process, PDI & Outgoing Quality
o Assets management (calibration, service, in-house maintenance)

Quality Manager
Apr 2017 – Oct 2020

o Continual Improvement Processes (cost reduction exercises, 5S, Kaizen)
o Satisfying customers expectation within highly regulated industries: TOP 5 customer: Medical, Aerospace, Automotive, Rail, Oil/Gas
o Implementing and maintaining ISO 9001, ISO 14001, ISO 45001 and AS9100
o Responsible for implementing OH&S and Fire Safety and Work Environment requirements and waste management
o Internal auditor for sister factories in Estonia and Sri Lanka and Sales offices in Stockholm / Sweden and Ditchling / UK
o Managing engineering: plant equipment and building servicing, machine maintenance, equipment calibration


Quality Engineer
Jun 2014 – Mar 2017

o Continual Improvement Processes
o Maintaining ISO 9001 Quality Management System
o Providing solutions to practical manufacturing / engineering issues
o Managing rejects to supplier, reject from customers and internal issues

Production & Quality Manager
Apr 2013 – Jun 2014

o Manage production process including manpower, environment, tools and method in purpose to assure results and control quality of raw material, process and finish product, including after sale service.
o Direct and coordinate plant operations in line with company policies and procedures and supervision of the employees (Do The Right Thing)
o Transfer production of manual (from Germany to Poland) and power wheelchairs (from Spain to Poland) – plant start up
o Responsible for developing efficiency strategies to ensure the plant meets production goals and standards at minimal manufacturing cost
o Responsible for the product quality, incoming material quality and stable processes
o Maintain a clean and safe plant, implementing best practice in all the process and procedures. Creating a safe work environment
o Establish and maintain a positive community relationship
o Select and train associates
o Responsible for establishing all shift production schedules to meet the required lead times efficiently
o Attend scheduled corporate training and meetings
o Involve all the associates in daily continues improvement activities

Quality Assurance Engineer
Nov 2012 – Mar 2013

o Assure quality of raw material, process and finish product, including after sale service
o Manage the return to the suppliers in case of rejection, coordinating by the Purchasing team
o Review that process to assure quality in manufacturing
o Final product audit (DPM calculation) to assure the quality of the product
o Manage the return of finish products from the customers (repair and substituting)
o Manage the credit notes to customer
o Introduction and maintain the ISO system: ISO 9001, ISO 14001, OHSAS 18001 and ISO 13485
o Manage Recycling materials
o Assure best practices in H&S
o Daily continuous improvement

Supervisor
Mar 2012 – Nov 2012

o Select, train and manage Production Operators & team responsible for handling and set up
o Injection moulding, cutting and NFPP Machines, change tools and distribute raw material
o Implement and optimize processes, introduce work standardization and 5S standard
o Core Team member: internal auditor of ISO 9001 and ISO/TS 16949
o Control tool and raw material availability and purchase
o Create complete SOP and HSE documentation
o Trainings and highlight meetings for SMED and Cutting team
o Business trips – visit suppliers and clients (HSE acceptance, audits, trainings

Electric Product Engineering Leader
Jun 2010 – Jan 2012

o Manage EPE Specialists, Engineers and Repairmen (total 35 people) – team responsible for electrical defects analysis and repair of LED / LCD TV Sets and direct support of production line on test & alignment area
o F.O.R. (Fall Off Rate = target planned / target achieved) Coordinator – analysis of defect rate (daily / weekly), owner of daily FOR meetings with other departments, implement corrective and preventive actions (PDCA), push other departments to follow agreed actions and follow deadlines
o Member of Philips Improvement Team (fall of rate reduction from 5% to 1% in 6 months) which has been awarded in Philips Business Improvement Competition 2010 Final in Amsterdam.
o Internal auditor of ISO system: ISO 9001, ISO 14001, OHSAS 18001
o Reporting FOR improvement plan, weekly PCBA (main and power boards defects) report
o Team members appraisal - give bonuses based on weekly / monthly KPI (Key Performance Indicator) score
o Trainings and highlight meetings for EPE team

Electric Product Engineer
Oct 2009 – Jul 2010

o New Product Introduction (NPI) Process for Philips PLF 5606h TV Sets (19”/22”/26”/32”)
o Handle big cases and problem solving on all production lines (10 lines)
o Direct support for EPE Specialist
o Analysis of electrical defect for Outgoing Quality Assurance Department
o Propose and implement preventive (long term) actions
o Prepare process for test & alignment area (17-23 stations) / provide needed equipment and software and SOP documentation (Standard Operating Procedure) for PD Operators
o Production line flow balancing / detect and remove „bottlenecks“
o Prepare shift report – TOP 3 defects from each line – inform all related departments and FOR Team
o Initial trainings for new employees

Electric Product Specialist
Jul 2008 – Oct 2009

o Analysis of epidemic electrical defects (TOP 3) on 2 productions lines
o Propose and implement corrective (short term) actions
o Ensure reliability of test & alignment equipment / fast repair of broken stations
o Direct support for production line / eliminate of line losses