Piotr Kuźmiak

Odpowiedzialny za:
• Realizacja procesu kontraktowania frachtów
• Organizacja i obsługa współpracy z przewoźnikami
• Prowadzenie negocjacji cen usług transportowych
• Prowadzenie dokumentacji transportowej oraz jej właściwy przebieg
• Rozliczanie faktur i kosztów transportu

Odpowiedzialny za:
• Obsługę kontrahentów spółki.
• Prowadzenie działalności operacyjnej: utrzymywanie kontaktu z przewoźnikami i klientami, wystawianie zleceń transportowych.
• Planowanie pracy i wyznaczanie zadań kierowcom.
• Bieżące rozwiązywanie problemów związanych z operacjami transportowymi.
• Nadzorowanie procesu logistycznego.
• Pomoc i wsparcie w obsłudze reklamacji.

Responsible for:
• Network Transport which includes direct Customer / Depot trailer services for 15
depots, Scottish LWB fleet, air and ferry services
• Approx. £65 million Transport budget spend per annum.
• Providing costing and collection solutions for new and existing customers.
• Designing solution for customers/ network making effective use of transport
resource
• Interface with Sales & Depots to provide dynamic network linehaul solutions to
meet ever changing Customer/ Depot requirements
• Coordinating special / major postings introducing extra linehaul to meet customer
requirements
• Agree and implement: Easter, Bank Holiday linehaul arrangements, Autumn
Pressure linehaul requirement, Christmas/New Year period linehaul arrangements
• Planning, designing and introducing complete road network plan for seasonal sortation
Hub.
• Introducing linehaul contingency arrangements at short notice (adverse weather,
national emergency)
• Regular interface with Royal Mail Contract Management Team to ensure linehaul changes are introduced to time.

Responsible for:
• Reconciliation, analysis and cost authorisation of all IB network charges
• Invoice / Billing Management for all external suppliers
• Provision of monthly P&L charges for direct customer collections
• Maintain an accurate and detailed PFW Linehaul specification, ensuring all requested trunking services are provided in the most cost effective way
• Design and production of network capacity analysis
• Documentation checks and 3rd party suppliers security audits.

Responsible for:
• Creating routing for delivery of International items.
• Co-managing Export Dispatch Office at Parcelforce International Hub
• Contractual Concurrence approvals for new and existing customers maintaining Business integrity and Quality of Service.
• Creating and running performance reports
• Managing Employees Contractual Change Requests for Both Hubs
• Managing annual leave requests whilst maintaining Business unit cost and operational requirements.

Responsible for:
• Verbal and written communication between Admin section and floor Managers
• Assisting Hub Shift Managers, Planning Managers and Head of Hub in wide range of tasks
• Support Admin Team in various issues surrounding Annual Leave, Sick Absence and Conduct
• Managing Employees Change Requests for Both Parcelforce Hubs.
• Managing and updating Man Power Plan to meet operational forecasts (annual leave requests) for all employees
• Monitoring and managing casual staff for both hubs (including break times, staffing level, permits to work and Employee Change Requests)
• Selecting staff for Sunday, Bank Holiday and weekday overtimes
• Running aggregate systems for overtimes
• Dealing with staff’s pay queries
• Dealing with agencies “after hours”
• Creating and running performance reports

Responsible for:
• Agency bookings and payments
• Payroll (including most pay elements for both Hubs)
• Monitoring staff’s attendance for both Hubs
• Creating and running performance reports (including KPI, missorted parcels, no reads, re-circulation, pre-advice etc.)
• Reporting issues and implement corrective solutions in operation
• Tracking and tracing parcels
• Looking for efficiency improvements within delivery network.

Responsible for:
• Loading and unloading trailers
• Monitoring miss sorted parcels
• Working in all National Hub areas