Piotr Duda

• Planning, coordination and implementation of IT projects
• Participation in the purchase process of software and hardware
• Risk management and project budgeting
• Collaboration with business stakeholders
• Project status reporting, IT documentation supervision
• Managing in the matrix structure

• Developing and implementation of the IT strategy
• Supervision of the IT department budget
• Procurement negotiations of hardware assets and telecom services
• Implementation of the operational cost optimizations
• Planning and realization of IT core infrastructure modernization
o Based on clustered Win2012r2 Hyper-V environment
o Systems replication via Veeam Availability Suite
o Redundant power supply and network access using multiple ISPs
• Creation of disaster recovery environment for critical systems and services
• Managing Active Directory and Office 365 accounts
• Creating and deploying systems via Windows Deployment Services
• Managing, monitoring and recovering data from backups using Windows Server Backup
• KPI reporting
• Internal Trainer

• Change management for 25 different Danish customers
• Manage a team of six people
• Lead Country and Account Change Advisory Board
• Assess incoming changes according to scheduled plan, timing, risk, impact and urgency
• Maintain client service according to the Service Level Agreement SLA
• Approve execution, verification and back-out plans, final evaluation (PIR)
• Change Owner for Novartis Diamond Project with close cooperation with IBM stakeholders

• Responsibility for the Micros system implementation and centralization for Central and Eastern Europe CEE in a self-hosting project
• Data integrity and flow control on CEE markets (Poland, Czech, Hungary, Serbia, Bulgaria) to central AmRest system in Wroclaw
• Implement Call Centre System (ordering & food delivery for KFC & Pizza Hut Brands)
• Support internal and external customers: Windows/Unix systems; databases administration