Paweł Puchalski

Building and running new office in Lublin
Recruitment of new forwarders to the branch
Establishing and maintaining contacts with clients
Acquiring new carriers
Calculating costs of transportation for clients
Providing high quality services
Managing a team of forwarders
Organizing transports throughout Europe
Caring for timely execution of orders / adherence to KPIs
Supervision of the proper course of documents
Budgeting and control over branch costs

Managing work of a team of freight forwarders
Coordination of activities in the field of road transport and sea&air forwarding
Acquiring and maintaining long-term cooperation with clients and contractors
Optimizing tasks and initiating new solutions
Realization of the assumed budget

Responsible for investigating and planning the most appropriate route of shipments, taking
account of the perishable or hazardous natures of goods, cost, security and also negotiating
contracts, transportation and handling costs

o Planning & routing vehicles to optimum capacity
o Receive and accurately enter bookings on companies TMS
o Communicate with customers & internal departments
o Arrange haulage and shipping according to companies procedures
o Ensuring deliveries are completed within the agreed timelines
o POD control
o Invoicing in an accurate and timely manner
o Inputting of accruals on the company’s internal system
o Calculate and submit quotations in accordance with current procedures
o Create and maintain KPI’s through the companies systems
o Update management team of daily/weekly trends

Providing the highest level of customer order management services to a select group of MGL(Metro Group Logistics) customers, providing value added solutions to meet customer’s supply chain needs most efficiently, and working effectively in a team-based environment

o Monitoring and updating orders received from the client’s
o Carrying out orders to the customers and solving current problems
o Providing information on the status of courier services, customs procedures and transport conditions
o Supervision of the proper documentation and registration of its flow in a computer system
o Care for key clients and projects within dedicated teams
o Supervision of the transport process - taking care of on time delivery
o Contact with foreign branches
o Reporting to the Operations Manager

Responsible for motivating, managing and leading a team of 10 schedulers in relation to all operational planning aspects. Manages the rostering of the security work force in accordance with the established scheduling strategies, policies and procedures. Consistently adapts to a high pace and changing working environment. Key contributor to ensuring that a work force of approximately 2500 members of staff are assigned with the correct skills and motivated to continue working under challenging circumstances.

o Monitors the efficiency and effectiveness of the scheduling activities.
o First point of contact for individual schedulers for operational issues.
o Monitor and report progress towards achievement of relevant KPIs.
o Proactively identifies and reports all issues arising to the Scheduling Manager and Workforce Support Manager.
o Liaises with the Scheduling Manager and other functional areas where appropriate to ensure the coordinated delivery of the workforce rosters.
o Ability to prioritise tasks and resources with consideration given to interdependencies and impacts on project milestones.
o Exceptional time management skills with an ability to work to finite timelines.

Accountable for forward scheduling of all year round contracts and events. Managed the maintenance and compliance of the Operational Database including holidays, leavers, absence etc. Liaised with staff and team members alike to ensure the correct management and line staff presence at a wide variety of UK sites.

o Carried out the on-going maintenance of employee information in Signet/Cosmos system including skills and training.
o Attended large events to assist with the workforce preparation and organisation.
o Inputted all changes post event to ensure that payroll is on time and accurate.
o Dealing professionally and efficiently with payroll queries.
o Produced timely and accurate reports.
o Assisted with invoices and assignments in relation to customers and contractors within Signet/Cosmos.
o Assisted with general office duties.