пропозиції роботи
Paweł Król
niemiecki, hiszpanski, angielski,
Michałowice,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
English language skills
Lotus Notes
Microsoft Excel
Księgowość
Niemiecki
pisanie
Angielski
hiszpański
KYC On-boarding
BADANIA
Nauczanie jezyka
Języki
polski
ojczysty
angielski
biegły
hiszpański
biegły
niemiecki
biegły
Doświadczenie zawodowe
Screening Room Specialist with German
Validating through phone calls in German incoming instructions for securities, derivatives, foreign, exchange, call money, time deposits, wire transfers
Customer Care in German
• As a Sales Department Rep. - preparing quotes.
• Entering orders: Large & Small Pack, FOC, Ex-Demo- some of them in the amounts of EUR 500K.
• Creating credit notes and rebills.
• Processing F-1 complaints in SAP and ServiceMax. Processing returns in cooperation with TNT, DPD, Lupprians.
• Answering phone calls (20 - 30) a day concerning a variety topics in German. Answering many emails.
• Entering orders: Large & Small Pack, FOC, Ex-Demo- some of them in the amounts of EUR 500K.
• Creating credit notes and rebills.
• Processing F-1 complaints in SAP and ServiceMax. Processing returns in cooperation with TNT, DPD, Lupprians.
• Answering phone calls (20 - 30) a day concerning a variety topics in German. Answering many emails.
KYC Remediation Analyst
HSBC Bank, Zabierzow
KYC Analyst
- Collection and analysis of basic identity information (CIP)
for HSBC Bank,USA
• Collection and analysis of basic identity information (CIP – Customer Identification Program)
for HSBC Bank,USA
• Name matching against lists of known parties (such as PEP)
• Determination of the customer's risk in terms of propensity to commit money laundering or identity theft
• Creation of an expectation of a customer's transactional behavior
• Monitoring of a customer's transactions against their expected behavior and recorded profile
• Utilizing World Check, Lexis Nexis, Bloomberg
- Collection and analysis of basic identity information (CIP)
for HSBC Bank,USA
• Collection and analysis of basic identity information (CIP – Customer Identification Program)
for HSBC Bank,USA
• Name matching against lists of known parties (such as PEP)
• Determination of the customer's risk in terms of propensity to commit money laundering or identity theft
• Creation of an expectation of a customer's transactional behavior
• Monitoring of a customer's transactions against their expected behavior and recorded profile
• Utilizing World Check, Lexis Nexis, Bloomberg
IT Telephone Assistant with German for Hochtief AG
Assisting with various IT difficulties provided to employees of Hochtief and DB Schenker over the phone and via email
Account Service Representative
Bank-Fund Staff FCU, 1818 H St., NW, Washington, DC 20433
- Communications Associate
- Correspondence Member Services Representative (South America Section)
- Telephone Services Representative
- Account Service Representative
- Correspondence Member Services Representative (South America Section)
- Telephone Services Representative
- Account Service Representative
Szkolenia i kursy
Bachelor's Degree in German
Edukacja
Filologia Angielska, magisterskie
UNIWERSYTET ŚLĄSKI W KATOWICACH
Stosunki Międzynarodowe, magisterskie
American University
Filologia Germańska, licencjackie
Wayne State University
Filologia Angielska, licencjackie
University of Detroit Mercy
General Studies, licencjackie
Macomb Community College
Specjalizacje
Administracja biurowa
Wprowadzanie/Przetwarzanie danych
Badania i rozwój
Business Intelligence/Data Warehouse
Bankowość
Analiza/Ryzyko
Zainteresowania
Gra w szachy
Grupy
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
