Paulina Majchrzak

- Following up on orders with the warehouse and escalating issues when needed
- Providing all necessary information related to specific details of the orders to the involved staff and/or departments
- Following up of escalation orders and/or escalate directly to leading staff / US Team
- Communicating the status of orders to the EU Service Centers / Body Shop team and provide additional information on request
- Ensuring reporting of deviations in changes of ETA and/or availability of parts to the correct person’s
- Registering and measuring the (internal) KPI’s related to the handling of all received orders
- Fielding questions and problems of carriers and suppliers regarding transports delivered or about to deliver and report submitting reports to the Warehouse Manager
- Taking care and registration of complaints for the (internal) KPI’s and measuring customer satisfaction
- Ensuring internal communication of order information within the organization
- back up of colleagues at the office when required

- Processing, reviewing and releasing invoices.
- Processing and finalizing Standard Lease Agreement for "fleXmelter" renters
- Following-up of provisions for transportation with carriers. Processing sundry sales documents
- Discussing any issues with transport planners and carriers
- Processing, reviewing and approving/rejecting extra costs from carriers
- General administrative support for transport planners

- Keyentry and management of SMART customer orders
- Systematic adjustments/ corrections based on customer requirements
- Customer purchase service
- Feedback communication to customers, global level
- Administrative support

- Inbound planning for all vendors, planning & administrating the
distribution of Slip sheets and palletised loads
- Coordination Lead
- Preparing, explaining and distributing shipping documents
- Monitoring and reviewing standard plan
- Daily transport administration such as data entry, DLx upkeep and daily reporting
- Monitoring inbound activities to ensure that customers expectations are met
- Report, monitor and analyse carrier performances ensuring the compliance with service metrics

- Contact with customers via telephone, fax and email
- Administrative support
- Logging and monitoring of complaints
- Keeping Track and trace over the internet and status of orders
- Tracking-stock availability for related orders
- Receiving and confirming orders
- Coordinate transportation

- Pick up and Delivery service for walk-in customer to visit reception desk of service centre or express center. 
- Collecting outbound shipments from walk-in customer with good corporate image.
security inspection on all shipment in accordance with regulatory process and label tag of SI.
- Re-packing carefully if necessary and pass over to MPS timely.
- Hand over inbound shipment to walk-in customer pre-arranged consignee collection in a well-managed manner.
- all cash transactions resulting to cashier end of day from the collection of shipments.
- knowledge of the scss.net program, excel
- Cross checking the shipment data and manifest ones and upload into HOST through on-line or manually
- Generating end of day/week/month report for operations and / or billing purpose to customer’s demands

Comprehensive planning, organizing and coordinating weddings and
wedding receptions in Poland and Honeymoons in Vienna and Venice.
Preparing the arrangement of engagement.
Consulting and training for brides.
Agency management and marketing agency wedding.
Cooperation with subcontractors, signing and negotiation of contracts.
Business management and staff 30-seater restaurant, banquets and
conference.
Analysis and cost control.
Responsibility for the high standard of service.
Sales events, oversee the organization and proper conduct of events
group.
Maintaining business relationships with key customers.
Recruitment and selection of new employees.