Języki
angielski
ojczysty
niderlandzki
ojczysty
francuski
biegły
niemiecki
dobry
polski
podstawowy
Doświadczenie zawodowe
O2C Manager EMEA (A.I.)
- Start Up Shared Services
- Credit & Risk Analysis (3FTE)
- Collections EMEA ($1.1B) (12 FTE)
- Management Reporting (2FTE) - BDR, DSO, Aging, GL Close, Deliquent Accounts)
- Credit Insurance
- Migration Management
- Implementation of SAP
- Implementation of RCM
- Recruitment
- Credit & Risk Analysis (3FTE)
- Collections EMEA ($1.1B) (12 FTE)
- Management Reporting (2FTE) - BDR, DSO, Aging, GL Close, Deliquent Accounts)
- Credit Insurance
- Migration Management
- Implementation of SAP
- Implementation of RCM
- Recruitment
Management (Credit & Offer-2-Cash)
Part of the Order-to-Cash organisation dealing with minimizing cost of rework and impact on working capital in order to improve customer satisfaction.
Dealing with all Lines of Businesses (Lubes, Retail,Bitumen, Aviation, Marine, Supply).
Key components:
* Change Management
* Independent Business Decision Partner
* Intensive Stakeholder Management (all levels of organization)
* Project Management (Lean Six Sigma)
* Communications within the business (workshops, training ect)
Dealing with all Lines of Businesses (Lubes, Retail,Bitumen, Aviation, Marine, Supply).
Key components:
* Change Management
* Independent Business Decision Partner
* Intensive Stakeholder Management (all levels of organization)
* Project Management (Lean Six Sigma)
* Communications within the business (workshops, training ect)
Team Manager Billing & Credit
Samskip MLC (Rotterdam, Netherlands)
- 8 direct reports
- Developing Management Information regarding Billing Volumens
- Appraisals
- Hiring Policy
- Project Manager transition from AS4000 to new Credit Management System (Certified OnGuard Super User)
- Dimensions: $150 MLN Annual Billing related transactions
- Developing Management Information regarding Billing Volumens
- Appraisals
- Hiring Policy
- Project Manager transition from AS4000 to new Credit Management System (Certified OnGuard Super User)
- Dimensions: $150 MLN Annual Billing related transactions
Senior Credit Controller
Bentley Systems Europe (Amsterdam, Netherlands)
- Managing profolio for UK/Ireland and Benelux
- Annual Revenue: $ 60MLN
- Analysing Credit Risk and advising business
- Compensations/Numeration for preferred resellers
Large part of the position was extensively managing stakeholders, liaising and informing business regarding business development oppertunities from a Credit management point of view
DSO decreased by 22% in first year
- Annual Revenue: $ 60MLN
- Analysing Credit Risk and advising business
- Compensations/Numeration for preferred resellers
Large part of the position was extensively managing stakeholders, liaising and informing business regarding business development oppertunities from a Credit management point of view
DSO decreased by 22% in first year
Szkolenia i kursy
- Lean Six Sigma
- Shell Management
- OnGuard Credit Management System Super User
- Effective Communications
- Facilitation of Workshops
- Stakeholder Engagement
- Shell Management
- OnGuard Credit Management System Super User
- Effective Communications
- Facilitation of Workshops
- Stakeholder Engagement
Zainteresowania
- History
- Manga Drawing
- Football
- Fitness
- Friends and Family
- Manga Drawing
- Football
- Fitness
- Friends and Family
Organizacje
- Xerox (2000-2001):
Customer Service consumables
- CIT Finance and Leasing (2001-2003)
Finance & Leasing Admin
- Bentley Systems Europe (2003-2006)
Senior Credit Controller UK & Benelux
- Samskip MultiLogistics (2006-2007)
Team Manager Billing & Credit Europe
- Shell International (2007-present)
AP Vendor Relationship Manager & Team Manager Processing(interim)2007-2009
End-2-End Order-to-Cash Consultant (2009-present)
Customer Service consumables
- CIT Finance and Leasing (2001-2003)
Finance & Leasing Admin
- Bentley Systems Europe (2003-2006)
Senior Credit Controller UK & Benelux
- Samskip MultiLogistics (2006-2007)
Team Manager Billing & Credit Europe
- Shell International (2007-present)
AP Vendor Relationship Manager & Team Manager Processing(interim)2007-2009
End-2-End Order-to-Cash Consultant (2009-present)
Grupy
Anglosphere
Goldenline's international English-speaking group.
English with native speakers of English.
Business Consulting
Grupa firm branży KONSULTING / DORADZTWO. Liderzy i Eksperci. Wydarzenia branżowe rynku konsultingowego i doradczego. Doradztwo finansowe, inwestycyjne, biznesowe, personalne. Consulting, Konsul
CRM
CRM - to nawet notes Pani Kasi ze spozywczaka ;]
Poza tym: narzedzia, strategie i przede wszystkim - eksperci.
OtC Polska
Group for OtC Professionals in Poland.
OtC is relatively new to the BPO and KPO market in Poland and is considered a Niche.