Patrycja Stankiewicz

Transition Project Manager, IBM GSDC Polska Sp. z o. o. PRINCE2® Foundation
Wrocław, dolnośląskie

Języki

angielski
biegły

Doświadczenie zawodowe

IBM Global Services Delivery Centre Polska
Transition Project Manager
• Establishing and ensuring that appropriate Transition Management processes are
followed (such as , reporting, risk management, quality, escalating,
communications etc.)
• Leading the Receiving/Sending team during Transition phases of the project
• Assisting in acquiring staff and material resources for the transition projects
• Ensuring that all Transition Project Plans are consistent and integrate with the
overall Deal Project Plan and customer Transition/Transformation plans. Lead and
manage the execution of the Project Plans (e.g. risk management/ communication
plans)
• Supporting the Project Managers of Transition/Transformation projects in
developing each project's scope of work, estimates, schedule and risk
• Ensure effective project communication & on time status reporting
• Ensure compliance of transitions as per IBM policies and processes
• Ensure timely transition within defined budget
• Transition lead in accordance to PMI Standarization
IBM Global Services Delivery Centre Polska
Customer Technical Leader
• Main Technical Contact for E2E Coordinators
• Work directly with Customer Focal Point
• Support End2End Coordinators Team with Order Delivery Service
• Work with High Priority orders
• Support with problems occurred during Order Delivery
• Managing High priority list of Orders
• Working with improvements on Order Delivery Service
IBM Global Services Delivery Centre Polska
BAU Team Leader & Dispatcher
• People development and coaching
• Responsible for Knowledge Transfer for new member
• Implement services and provide services scope as defined in Services
• Splitting roles and workload within the Team
• Quality management and services reporting
• Workload distribution and coverage
• Continuously increase customer satisfaction
• British Telecom Focal point
IBM Global Services Delivery Centre Polska
End2End Coordinator
• Customer Focal Point
• Order/process coordinator
• Focal point for technical side
• Coordinator for wintel orders
• Back up of focal point for BT portal
• Administration Focal Point

Szkolenia i kursy

Colosseum – Basics of Project Management
Introduction to Project Management according to PRINCE2® methodology
PRINCE2® Foundation
Schedule & Project control – MS Project
Practical aspects of work within project team
Negotiation – Tools & Techniques

Edukacja

Logo
Zarządzanie, licencjackie
Wyższa Szkoła Bankowa we Wrocławiu

Specjalizacje

IT - Rozwój oprogramowania
Zarządzanie projektem

Inne

Certyfikaty:
PRINCE2® Foundation

ITIL® v3 Foundation

Grupy

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Scrum
Scrum
Scrum isn't a methodology. Scrum is much more like a small baby process or like a framework. It's really, really simple. It doesn't have a lot of rules.