Patrycja Borowska

Administration of Global Learning System – SuccessFactors (SAP).
- Supporting course owner in creating learning activities in SuccessFactors.
- Updating and making quality revisions of learning data.
- Reflecting changes in College curriculum.
- Generating and designing operational reports.
- Preparing and delivering reports connected with learning history (including Global reports)
- Excel Power Query Add-In identification and testing on selected reports to support bigger
reporting optimization activities.
- Testing new functionalities and building quick reference guides (technical documentation)
for SuccessFactors administrators.
- Cooperation on implementing new functionalities to the system including previous tests.
- Oracle Case Console quality auditing and preparing training in using the tool for new.
Team Members; Building and preparing the framework for Team Dashboard.
- Ownership over the mailbox cases distribution. Ensuring cases distribution among
Analysts and Admins; Ensuring that all cases are attended.
- Supporting Line Manager in onboarding process of new SuccessFactors Administrators.
- Escalation point for complex cases.
- Analyzing and escalating system issues.
- Creation and maintenance of global customer communication channel – Newsletter –
using Campaign Monitor tool.
- Functional support for EdCast, CrossKnowledge, AdobeConnect, CorpU platforms

- Creating and active sale of Air&Sea transportation offers
- Negotiating of freight and handling rates with shipping and airlines companies
- Cooperation with global logistic agencies
- Building long term customer relationship
- Searching for a new customers
- Achievement of business sale assumptions
- Complex customer service

Promotion of concern’s products
- Searching for a new customers
- Achievement of business sale assumptions

- Sale of business products
- Effective an positive impact on customer relationship
- Building and retention of long term customer relationship
- Delivering best quality of customer service
- Customer relations and complaints

-Sprzedaż produktów telekomunikacyjnych w kanale telefonicznym
-Obsługa klienta