Oskar Wierchowicz

• new business development (OSS and BSS solutions)
• bid management
• contract negotiations
• participation in conferences and events

• project management for the roll out of new Wyless global products
• management of projects for key Wyless' customers globally
• management of integration of new MNOs into Wyless' network
• management of the IT infrastructure for the Wyless UK office
• head of pre-sales support for EMEA
• hold an integral role in Wyless' product development
• process development and management for Wyless' projects globally
• management of all customer API implementation projects

Technical sale & pre-sale support for EMEA
• supporting our sales team by attending meetings and conference calls with potential and existing customers
• presentation of and training for the Wyless M2M Management Platform for both customers and internal parties
• provision of technical training and ongoing coaching for Business Development Managers and 1st line support

2nd line technical support
• management of Wyless’ technical relationship with MNO’s
• troubleshooting issues with customers and MNO’s
• liaising with Wyless 3rd line technical support
• interface between Wyless and MNO technical teams, outage reports for customers

• prioritisation of the day-to-day activities of the Operations Team with regards to business support and second-line technical support
• active management of the Operations Team in these areas
• designing of new processes within the department, and their standardisation across the whole organization

• maintaining company’s relationships with mobile operators
• generating reports required by management and customers
• first and second line support
• setting up new contracts; suspending, terminating and amending already existing ones
• SIM provisioning, stock control