Języki
polski
ojczysty
angielski
biegły
Doświadczenie zawodowe
Vacation Planner
The Walt Disney World Resort, Florida, USA
- Providing outstanding Guest service and assistance with all Guest needs
- Selling tickets, answering multi-telephone lines and providing information about Walt Disney Parks.
- Acting as the communication hub for the park and handle Guest concerns.
- Extensive cash handling responsibilities.
- Communicating extensively with other areas within specific park and other Walt Disney World properties.
- Selling tickets, answering multi-telephone lines and providing information about Walt Disney Parks.
- Acting as the communication hub for the park and handle Guest concerns.
- Extensive cash handling responsibilities.
- Communicating extensively with other areas within specific park and other Walt Disney World properties.
Senior Sales Consultant
The Body Shop, Basingstoke, United Kingdom
- Overseeing and managing retail operations being mindful of customer satisfaction ratings, financial objectives, inventory control, product assortment, employee excellence and recognition.
- Providing leadership and managing other employees to ensure a quality customer experience.
- Providing leadership and managing other employees to ensure a quality customer experience.
Personal Assistant to the Governor and the Managing Team
HM Prison, Edinburgh, Scotland
- Assisting the Governor, Deputy Governor and Senior Management Team by managing electronic diary, audio and copy typing and travel arrangements
- Acting as a communication hub for the managing team and handling any questions and concerns within the business and for external clients.
- Extensive management of confidential correspondence including prisoners' personal data
- Acting as a communication hub for the managing team and handling any questions and concerns within the business and for external clients.
- Extensive management of confidential correspondence including prisoners' personal data
Marketing Assistant
The Majestic Line, Edinburgh, Scotland
- Assisting the Marketing Manager in developing and implementing marketing strategies.
- Taking part in rebranding activities which included developing and implementing new company’s logo, Website, brochures, publicity and promotional material.
- Actively cooperating with national and international tour operators in search for business opportunities and growth.
- Managing an excellent customer relationship with follow up activities.
- Taking part in rebranding activities which included developing and implementing new company’s logo, Website, brochures, publicity and promotional material.
- Actively cooperating with national and international tour operators in search for business opportunities and growth.
- Managing an excellent customer relationship with follow up activities.
Marketing Assistant/ Administrator
The Red Sky Group, Belfast, Northern Ireland
- Extensive research for appropriate tenders in trading construction magazines, Internet and local papers.
- Efficiently maintaining company’s marketing and customer database.
- Compiling and submitting clients reports.
- Managing the customers telephone enquiries and concerns on a daily basis.
- Management the team of five engineers, their work schedule, paperwork, timesheets.
- Administrative support to five Managers, which included meeting and travel arrangements, electronic diary management and copy typing.
- Efficiently maintaining company’s marketing and customer database.
- Compiling and submitting clients reports.
- Managing the customers telephone enquiries and concerns on a daily basis.
- Management the team of five engineers, their work schedule, paperwork, timesheets.
- Administrative support to five Managers, which included meeting and travel arrangements, electronic diary management and copy typing.
Edukacja
Specjalizacje
Human Resources/Zasoby ludzkie
Zarządzanie HR
Inne
One of my proudest achievements was attaining First Class mark for my Final Year dissertation which analysed the role of brand image in creating the perception of quality and value in UK grocery retail sector, primarily concentrating on Marks & Spencer and Tesco. This involved brand/blind quantitative primary research and a number of qualitative studies such as case study and projective technique. On completion of my final year project, the standard was to such an exceptional level, that I was asked by my tutor to provide the copy as an example of the First Class dissertation for the future students.
Grupy
Hotel & Hotelarze
To miejsce spotkań wszystkich których istotną część w życiu stanowi praca w Hotelu.
Zaproś znajomych.