Monika Nasr

Dyrektor Generalny Hotelu Pałac Żelechów Wellness & SPA
Warszawa, mazowieckie

Doświadczenie zawodowe

Olympic Casino Poland
Dyr. d/s Sprzedazy
• In charge for Warsaw, Kielce, Szczecin, Wrocław, Rzeszów
• Responsible for New Business Development via prospecting, Qualifying, selling and closing solutions, services and products
• Manage client relationship through All phases of the sales cycle
• Provide a consultative solutions sales process to prospects
• Conducts one- on- one and group sales presentations
• Provide account management to an existing territory
• Responsible for cracking customer information, forecasts, and reports
• Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads
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Training Manager
Watersite Boutique Hotel
• Responsibility for planning, organizing, leading and supervising training department
• Management of all training materials of company
• Working in a team to produce programs that are satisfactory to all relevant parties in an organization.
• Make training plan monthly, quarterly
• Organize training plan approve
• Train instructors and supervisors in techniques and skills for training and dealing with employees
• Evaluating training and development programs
• Design “development way” for each position.
• Communicate career development to all employees
• Check competency of each employee as requirements
• Identify development plan for each employee
• Considering the costs of planned programs and keeping within budgets
• Assessing the return on investment of any training or development program is becoming increasingly important
• To co-ordinate and implement effective planning for pre-opening of the 20-rooms Boutique
• Professional management of the Boutique and its personnel
• Planning and implementing the marketing strategy, relevant for the Boutique
• Responsible for the communication on all levels of business to Management Company and Principals
• Developing and managing the budgets for the Boutique departments and operations
• Establishing standards of performance and service to customers
• Ensuring the safety and security of employees and customers
• Implementing programs and processes to reduce and control loss time injuries
• Interviewing, hiring and evaluating personnel
• Training, managing and motivating employees to ensure the property achieves budgeted goals, maintains brand and internal quality/financial standards, and provides excellent customer service
• Delegates authority and assigns responsibilities to departments heads
• Reporting directly to Investor
Hilton Warsaw Hotel & Convention Centre
Accoun Manager Corporate
• Resolve customer complaints regarding sales and service
• Monitor customer preferences to determine focus of sales efforts
• Direct and coordinate activities involving sales, services, commodities, reservations and other subjects of sale
• Determine price schedules and discount rates
• Review operational records and reports to project sales and determine profitability
• Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations
• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications
• Prepare budgets and approve budget expenditures
• Represent company at trade association meetings to promote products
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase

• Oversee regional and local sales managers and their staffs
• Assess marketing potential
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Account Manager
Rialto Hotel
• Responsible for overseeing the operational accounting parts of a business
• Responsible for ensuring the completion and accuracy of the company's financial reports
• Responsible for acquiring and maintaining customers for the business
• Representatives in pursuing new clients, assisting in setting up meetings with them, and trying to reach contract deals with them
• Deals with all the negotiations between the company and the new clients in any way needed
• Depending on the size of district, travels frequently, visiting and meeting with current customers and prospective clients
• In charge of the whole district and helps sales representatives finalize all deals with prospective clients.
• Determines revenue goals for the company
• Motivates each sales representative to strive for these goals
• Control over the budget of the company
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Sales and Marketing Manager
Restauracja "Le Cedre"

Szkolenia i kursy

EDUCATIONAL BACKGROUND AND COURSES:

Revenue management
•Forecast Date Review, Forecast Special Events, Getting Started, Group Pricing, Performance Analysis, Revenue Optimization Cycle

Customer Focused Selling
•Gaining the Commitment, Closing the Sale
•Handling Obstacles, Objections and Negotiating
•Presenting a Customized Solutions
•Qualifying Business Opportunities and Determining Needs
•Identifying Business Opportunity
•Projecting a Professional Image
•Eco Learning

Techniques for Better Time Management
•Set Goals and Prioritize Your Use of Time
•Analyze Your Use of Time

World of Distribution Overview

The Negotiation Process
•The Dynamic of Interaction

SRE- Seamless Rate Entry

Preferred Quality Management Course, Warsaw

Quality Management Course, Warsaw

Edukacja

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Ekonomia, licencjackie
Prywatna Wyższa Szkoła Biznesu i Administracji w Warszawie

Specjalizacje

Sprzedaż
Finanse/Bankowość/Ubezpieczenia

Grupy

Business Marketing
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.