Mirosław Mateja

I had a chance to play the role of Solution Designer and Project Manager for the Service Catalogue delivery project for one of Capgemini client (telecommunications and networking equipment industry). The main purpose of the project was to deliver self-service portal (BMC MyIT) and required components (Single Sign On, synchronization of user profiles with MS Active Directory technology). Key challenges: aggressive timeline; the first ever delivery of BMC MyIT product for CG client (no lessons learnt, no project plan from previous projects); treated by senior management as massive deployment gateway; collaboration with different stakeholders: client, on-shore and off-shore account/delivery and vendor. Thanks to successful project delivery, the massive deployment started for other Capgemini clients. This implementation is used as a reference by BID teams during discussions with company existing and possible clients. Artefacts created for the project are now reused by other Project Managers (Solution Design, Project Plan, Project Chapter, Budget, Lessons Learnt) .

Due to the organization changes, there was a need to redesign the competencies of the Business Unit I was part of (Service Design) and transfer of processes, roles and responsibilities to another BU (Operations). It was really interesting and challenging exercise, especially for complex processes where different roles were involved. To deliver expected outcomes I had to cooperate with senior management from Operations, design transition plan, organize and coordinate training, recommend required skills and competencies for transferred roles, redesign processes and RACI.

It was really interesting project, where I was asked by one of internal Capgemini department to create new multilingual website which could be used and accessed from intranet and internet by specific audience.
Key requirements were to create layout and backend with CMS functionality to manage content of the website and users. Additionally connection should be encrypted with the usage of certificates.
As a result new website were designed and introduced which currently hosts around 500 Capgemini employees which is a great success.

In 2014, Capgemini Learning and Development Department launched IT Academy which allows Capgemini employees to develop their technical knowledge in areas like virtualization, networks, Unix and Microsoft Windows Servers. Due to my knowledge and experience in MS Windows Servers technology, I was asked to be Subject Matter Expert and lead IT Academy for this subject. The key objectives was to select candidates for academy, prepare training program, manage trainers, organize and prepare environment for students (virtual machines) and coordinate academy. It was really fascinating project and new experience. I'm really happy with the end results, especially that I have received very positive feedback from students.

The scope of this project was to design and implement Disaster Recovery solution for data hosted on two servers.
As a result, client received solution and procedures how to restore full service (all applications and data) or perform partial recovery (database, data, one or more applications).

This project covered re-design of existing IT infrastructure to meet client requirements.
As a result, client received working infrastructure with the following services: local network, internet, internal and external telephone system.

The scope of this project was to design and implement IT and Security Infrastructure for new location (2 floors, 12 rooms, 1 warehouse).
It covers all standard Project related activities:
- Project preparation (infrastructure design, cost estimation, negotiation with client and 3rd party suppliers)
- Schedule implementation based on available resources (people, 3rd party suppliers) and other construction activities
- Implementation coordination (track progress against agreed mile stones and costs)
- Project closure (all required objectives and client satisfaction achieved)
As the results the following items were implemented:
services: local network, internet, internal and external telephone system, security system connected with 3rd party Security Provider;
server room with: server, switches, router, PBX, Security Central Unit.