пропозиції роботи
Miriam Nogły
Oracle Financial Help Desk Support Analyst
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Analitical
Umiejętności komunikacyjne
European Computer Driving Licence
Microsoft Excel
Microsoft Office
Microsoft Word
Oracle Financial
Rozwiązywanie problemów
VBA Excel - podstawy programowania w Excel
Analitical Skills
Języki
angielski
biegły
Doświadczenie zawodowe
Oracle Financials Help Desk Support Analyst in CH2M
- Assist global financial system users of different business groups with system problems and Oracle specific problems in the Projects/AP/AR/GL modules.
- Answer, evaluate, and prioritize incoming requests from users via the online support request tool in a potentially heavy volume environment
- Evaluate and research issues and provide timely and accurate support.
- Interview users to collect information about problem and to help determine source of the issue.
- Troubleshoot employee timesheet recording issues – related to projects/tasks and/or employee assignments
- Obtain approval and provision MIS Security rights to domestic and international users.
- Document troubleshooting steps and detailed resolutions in the online support request tool.
- Complete and troubleshoot problems arising from daily, weekly and monthly Oracle global processing for all companies.
- Provide audit information relating to users roles/responsibilities in financial systems to internal and external auditors.
- Create Knowledge Base articles for internal procedures and FAQs for users within the online support request tool
- Answer, evaluate, and prioritize incoming requests from users via the online support request tool in a potentially heavy volume environment
- Evaluate and research issues and provide timely and accurate support.
- Interview users to collect information about problem and to help determine source of the issue.
- Troubleshoot employee timesheet recording issues – related to projects/tasks and/or employee assignments
- Obtain approval and provision MIS Security rights to domestic and international users.
- Document troubleshooting steps and detailed resolutions in the online support request tool.
- Complete and troubleshoot problems arising from daily, weekly and monthly Oracle global processing for all companies.
- Provide audit information relating to users roles/responsibilities in financial systems to internal and external auditors.
- Create Knowledge Base articles for internal procedures and FAQs for users within the online support request tool
Middle East and North Africa Specialist Account Payable Support
- Accounting service of the company (Middle East and North Africa) - invoices processing
- ETS auditor (Middle East and North Africa, Europe) - expense reports processing
- ETS auditor (Middle East and North Africa, Europe) - expense reports processing
Accounting Internship in Centrum Budowlane Suszec
Centrum Budowlane Suszec
- invoices processing
Edukacja
Finanse i Rachunkowość, magisterskie
Uniwersytet Ekonomiczny w Krakowie
Finanse i Rachunkowość, licencjackie
Uniwersytet Ekonomiczny w Krakowie
Specjalizacje
Finanse/Ekonomia
Księgowość
IT - Administracja
Wsparcie techniczne/Helpdesk
Zainteresowania
- Literature and culture of England and France XIX century
- Skiing, mountaineering
- Skiing, mountaineering
Inne
- driving licence . B
- participant of the IX Deloitte Academy of Accounting
- participant of the IX Deloitte Academy of Accounting
Grupy
UEK
Uniwersytet Ekonomiczny w Krakowie, założony w 1925 roku, to jedna z najlepszych państwowych uczelni ekonomicznych w Polsce, a jednocześnie największa uczelnia ekonomiczna w Europie Środkowej.
