Mikołaj Maszkiewicz

-Reviews incoming applications for completeness and correctness. Escalates issues to appropriate stakeholders across the organization to ensure correct and accurate information .
-Proactively reaches out to key resources and/or departments on escalated matters where bottlenecks can't be resolved.
-Provides status updates on individual applications and weekly/monthly regional reporting.
-Liaises with the appropriate teams to ensure training sessions are scheduled, equipment/peripherals is shipped timely, and supporting the setup of an agents POE system.
-Escalates issues from the team to IT as required
-Arranges for the Anti-Money Laundering, fraud prevention and point-of-entry (POE)/Product training to partners as required
-Ensures all regulatory requirements have been satisfied in order to allow the partner to begin transacting
-Keeps key stakeholders appraised on the progress of the RA process, bottlenecks or escalations
-Supports the RA Department by performing complex administrative, reporting and data entry responsibilities including extracting and building analytics, evaluating metrics and anticipating downstream impacts and process potential issues
-Manages large control related process, if required
-Performs other duties as assigned

- Activation of new agents on MoneyGram International network through collaboration with key stakeholders such as Credit, Global Due Diligence, Commissions, etc.
- Ensuring the appropriate controls have been performed on any new application in line with MoneyGram International Policies.
- Providing prioritization and escalation support when needed to ensure a timely, competitive and compliant on-boarding process.
- Taking ownership for new applications as they move through the Revenue Activation process making sure that the application is processed in line with MoneyGram International Policies and best practices in order to achieve shortest time to revenue.
- Reviews incoming applications for completeness and correctness.
- Escalates issues to appropriate stakeholders across the organization to ensure correct and accurate information.
- Proactively reachs out to key resources and/or departments on escalated matters where bottlenecks can’t be resolved. Provides status updates on individual applications and weekly/monthly regional reporting.
- Ensures all regulatory requirements have been satisfied in order to allow the partner to begin transacting.
- Supports the Revenue Activation department by performing complex administrative, reporting and data entry responsibilities including extracting and building analytics, evaluating metrics and anticipating downstream impacts and process potential issues.

Wsparcie techniczne klientów Rosyjskojęzycznych

koordynacja zamówień, kierowanie i nadzorowanie pracy zespołu, organizacja procesu rekrutacji, dbanie o wizerunek firmy, organizacja eventów okolicznościowych

obsługa klienta, pobieranie miar, koordynacja zamówień, ekspozycja towaru, dbanie o wizerunek firmy

organizacja pracy biura, dbanie o prawidłowy przepływ dokumentów, organizacja konferencji biznesowych, wysyłka mailingu, projektowanie materiałów graficznych