Michał Kotarski

- Work supervising of Quality Assurance Dept
- Responsibility for full Customer Service (KIA, HYUNDAI, MOBIS, JCI, HANIL, ANTOLIN, TAKATA, AUTOLIV),
- Supervision of Customer Satisfaction indicators & corrective actions implementation,
- Supervision of Customer Claims (In line & Field Claims) & corrective actions implementation,
- Approval of internal 8D reports,

- Work supervising of Quality Assurance Dept
- Coordinating the newly implemented projects with documentation and standards
- Work supervising of Quality Specialists
- Creating quality requirements for new processes and products
- Cooperation with customers at all stages of the formation and use of products
- Implementation and supervision of local suppliers
- Approval of internal 8D reports & quality analysis
- Planning and supervision of quality audits
- Supervision of the implementation of corrective and preventive actions
- Cooperation with consulting companies implementing quality systems
- Implementation of projects to improve the quality management
- Supervision of quality documentation (ISIR, Control Plans, FMEA, Control Instructions)
- Monitoring of production in terms of the agreed quality standards
- Caring for effective contacts with customers (KIA, HYUNDAI, MOBIS, JCI, HANIL, ANTOLIN, TAKATA, AUTOLIV.)
- Accepting the statements and reports from external companies and residents
- Preparing training schedule for subordinate employees
- Submission of regular reports to the Management
- Acting as a representative of the customer in meeting the requirements of 5.5.2.1 point of ISO TS 16949

• Direct contact with Customer and responsibility for quality on serial production lines (Hyundai),
• Preparing and updating quality documentation,
• Managing of Customer issues, implementation of corrective actions and directly reporting to the Customer,
• Analysis of parts from Global Field, corrective actions implementation and reporting directly to the Customer,
• Weekly summary of occured issues and results reporting to the Top Managment
• Data analysis and managing of quality reports,
• Solving internal quality problems in company in coopoeration with TL and QC specialists,
• Implementation of special customer requirements - Hyunday [Global 5 Star Evaluation System],
• Part in the implementation of ISO TS 16949 and certification audits,
• Part in process audits performed by Customer,
• Perform System Audits, Internal Audits and Process Audits with suppliers,

Supervision of implementation of new projects ( new Hyundai i30, new Kia Ceed), supervision of engineering changes, implementation of Tampoprint production lines, preparing all documentation for customer validation.