Michael Keeling

Teaching general, exam and business English using a variety of methods and materials. Focus on giving a native English speaker's experience of language, and making lessons as communicative as possible.

Customer Acceptance Test Manager devising comprehensive test plans for new system functionality, reporting to project manager. Oversees system bug resolution via a tracking database. Systems Developer responsible for the build and test of key statistical systems producing headline economic figures.

 Proactive knowledge transfer to new team running core economic systems enabling delivery of annual publication with 100% accuracy.
 Delivered all Customer Acceptance Testing to tight deadlines, ensuring no system errors enter the production environment.
 Led system interface redesign from initial user forums, costing exercise, and testing to successful delivery.
 Divisional representation in organisational software procurement exercise: stated complex statistical software requirements and provided evaluation of bidder responses.
 Flexible, self-motivated individual performing consistently well throughout period of wholesale organisational change and relocation. Successfully completed MSc degree during the same period.

Reported on expenditure and output measures, plus the development of quality measures of government activity.
 Cooperated with colleagues across departments to coordinate data collection and research triangulation material.
 Produced 2007 Adult Social Care output and productivity report.

Designed a centralised processing system for international returns to replace various legacy methods.
 Redesigned systems for return of economic statistics to Eurostat and European Central Bank, improving timeliness.