Umiejętności
Agile
Analiza
Audyt
blogowanie
procesy biznesowe
Projektowanie procesów biznesowych
usprawnianie procesów biznesowych
Certyfikowany Project Manager
Zarządzanie zmianą
COBIT
blogi korporacyjne
Enterprise Architecture
rządy
Systemy Informacyjne
ISAE 3402
ISO 20000
Iso 9000
IT Compliance
Zarządzanie IT
IT Operations
Zarządzanie ryzykiem IT
Zarządzanie usługami IT
Strategia IT
ITIL
Certyfikat ITIL
Wdrożenie ITIL
ITIL Process Implementation
Certyfikat ITIL v3
ITSMF
Leading Change
Maturity Assessments
MBA
MS Project
PCI DSS
PMBOK
PMI
PMO
PMP
PRINCE2
Program Management
Project Management
Zarządzanie portfelem projektów
Projekty
Audyty jakości
Zarządzanie wersjami oprogramowania
Analiza wymagań
Zarządzanie ryzykiem
SAS70
Zarządzanie projektami programistycznymi
Szkolenie
Zarządzanie zespołem
Języki
angielski
biegły
Doświadczenie zawodowe
Deputy director - membership and administration
PMI Poland Chapter Kraków Branch
Streamlined process for organizing monthly project management seminars
Team member of the team who organized PAM Summit 2013 and 2014 conferences:
- communication with participants
- execution of conference evaluation process
Team member of the team who organized PAM Summit 2013 and 2014 conferences:
- communication with participants
- execution of conference evaluation process
senior consultant - Project Office
Program Manager for SAS70/ISAE 3402 program at Comarch (both customer and product based)
Adapting ITSM process to meet major clients' requirements for services being transitioned.
Supervision development of service support & delivery methodology (based on ITIL v3 & ISO 20000) along with providing expertise on ITSM related topics
Supervision development of:
- service catalog
- configuration management plan
- change management process
Delivered the ITIL awareness training and ITIL v3 Foundation training for:
Business Solution Managers
Salespeople
Project Managers
Functional Managers
Auditing and supervising business unit's major projects (budget 250k $ - 3M $)
Providing professional advice to project teams (development & implementation of project management methodologies & tools)
The host and coorganzier of J-Day, Kraków Java Conference 2013.
Serving with advice to project managers (on project management methodologies, tools and techniques, especially on risk mitigation)
Successful implementation of companywide, centralized project portfolio management system.
Project Portfolio Analysis:
- future resource needs forecast
- project portfolio health reports (traffic lights status reports, earned value analysis)
- project reviews & audits
- project risk identification
- reporting to the executive level
Internal quality auditor: ISO 9001, 14001, 18001, 27001
Internal ISO 20000 compliance audit
Business process optimization
Certified ISO/IEC 20000-1 internal auditor
Author of posts on corporate blog and microsites
Adapting ITSM process to meet major clients' requirements for services being transitioned.
Supervision development of service support & delivery methodology (based on ITIL v3 & ISO 20000) along with providing expertise on ITSM related topics
Supervision development of:
- service catalog
- configuration management plan
- change management process
Delivered the ITIL awareness training and ITIL v3 Foundation training for:
Business Solution Managers
Salespeople
Project Managers
Functional Managers
Auditing and supervising business unit's major projects (budget 250k $ - 3M $)
Providing professional advice to project teams (development & implementation of project management methodologies & tools)
The host and coorganzier of J-Day, Kraków Java Conference 2013.
Serving with advice to project managers (on project management methodologies, tools and techniques, especially on risk mitigation)
Successful implementation of companywide, centralized project portfolio management system.
Project Portfolio Analysis:
- future resource needs forecast
- project portfolio health reports (traffic lights status reports, earned value analysis)
- project reviews & audits
- project risk identification
- reporting to the executive level
Internal quality auditor: ISO 9001, 14001, 18001, 27001
Internal ISO 20000 compliance audit
Business process optimization
Certified ISO/IEC 20000-1 internal auditor
Author of posts on corporate blog and microsites
consultant - Project Office
Masterminded and conducted ITIL maturity assessment for IT Infrastructure Department (over 100 people).
Auditing and supervising business unit's major projects (budget 250k $ - 3M $)
Successful implementation of companywide, centralized project portfolio management system.
Overseeing changes implementation to company's: sales support system, skill evidence system, customer satisfaction system, employee appraisal system.
Introduction of a business case methodology
Internal quality auditor: ISO 9001, 14001, 18001, 27001
Implementation of the Earned Value Management Technique (using project portfolio management system)
Auditing and supervising business unit's major projects (budget 250k $ - 3M $)
Successful implementation of companywide, centralized project portfolio management system.
Overseeing changes implementation to company's: sales support system, skill evidence system, customer satisfaction system, employee appraisal system.
Introduction of a business case methodology
Internal quality auditor: ISO 9001, 14001, 18001, 27001
Implementation of the Earned Value Management Technique (using project portfolio management system)
system engineer
service desk engineer (supporting Hardware / Windows / LAN / WAN (based on Cisco and Huawei routers)
managing hardware deployment projects for customers from the government sector
managing the work of service desk
managing support of PCs (the total number of PCs in all projects - over 10000 PC stations) and definitive hardware library
managing hardware deployment projects for customers from the government sector
managing the work of service desk
managing support of PCs (the total number of PCs in all projects - over 10000 PC stations) and definitive hardware library
Szkolenia i kursy
Certyfikaty:
- PMP
- ITIL v3 Intermediate Service Operation Lifecycle Certificate
- ITIL v3 Intermediate Service Startegy Lifecycle Certificate
- ITIL v3 Intermediate Service Design Lifecycle Certificate
- ITIL Foundation v3
- ITIL Foundation v2
- PMP
- ITIL v3 Intermediate Service Operation Lifecycle Certificate
- ITIL v3 Intermediate Service Startegy Lifecycle Certificate
- ITIL v3 Intermediate Service Design Lifecycle Certificate
- ITIL Foundation v3
- ITIL Foundation v2
Edukacja
Grupy
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie
Akademia Górniczo-Hutnicza to jedna z najlepszych i najbardziej renomowanych polskich uczelni, od lat zajmująca czołowe miejsca w rankingach szkół wyższych. Przoduje w dziedzinie nowocze