Umiejętności
CRM
Information Search
Intercultural Awareness
Intercultural Education
Intercultural Relations
Microsoft Excel
Microsoft Word
PowerPoint
Project Management
Social Media
Obsługa klienta
Rozwiązywanie problemów
Analiza rynku
Komunikacja Marketingowa
Otwartość
praca w zespole
komunikatywność
Website management
Język angielski w biznesie
Microsoft Windows XP
Zarządzanie zasobami ludzkimi - Human Resources
Reporting Skills
otwartość na nowe doświadczenia
Marketing Communication
Zarządzanie informacją
Problem solving skills
BADANIA
Time management skills
Komunikacja wewnętrzna i zewnętrzna
Języki
polski
ojczysty
angielski
biegły
niemiecki
dobry
rosyjski
podstawowy
Doświadczenie zawodowe
Junior Marketing Specialist
BASF Coatings Sp. z o.o.
Marketing Communication
• Website and funpage administrator
• Cooperation with central organization, Business Units and importers
• Cooperation with Media
• Translations
• Cooperation with external partners
• Internal communication (mainly Newsletters: company's and EHS)
• Participation in central meetings and telcos
Branding
• Administration of the company's website with promotional articles
• Co-branding with Partners
• Cooperation with advertising house
• Local production of promotional materials
Vip Trip and events organization
• Internal & external events
• Documentation and analysis
Market Intelligence
• Internet research
• Data collection
Administrative support
• Contact person between locations
• Management support in terms of visualization and documents' processing
Cooperation with OEMs in terms of financial aspects
07.16-05.17 - CRM Key User
• Website and funpage administrator
• Cooperation with central organization, Business Units and importers
• Cooperation with Media
• Translations
• Cooperation with external partners
• Internal communication (mainly Newsletters: company's and EHS)
• Participation in central meetings and telcos
Branding
• Administration of the company's website with promotional articles
• Co-branding with Partners
• Cooperation with advertising house
• Local production of promotional materials
Vip Trip and events organization
• Internal & external events
• Documentation and analysis
Market Intelligence
• Internet research
• Data collection
Administrative support
• Contact person between locations
• Management support in terms of visualization and documents' processing
Cooperation with OEMs in terms of financial aspects
07.16-05.17 - CRM Key User
Innovation Excellence, Trainee
1. BASF in Germany- perspectives
• Support of the collection and documentation of innovative business models within BASF globally
• Support the organization of the Innovation Circle as an event for the BASF Innovation community in Europe
• Elaborate on the topic of cross-industry innovation and evaluate further steps
2. LUWOGE Consult GmbH
• Conduct market research to find partners for collaboration in the housing market in Eastern European Countries
• Support of the collection and documentation of innovative business models within BASF globally
• Support the organization of the Innovation Circle as an event for the BASF Innovation community in Europe
• Elaborate on the topic of cross-industry innovation and evaluate further steps
2. LUWOGE Consult GmbH
• Conduct market research to find partners for collaboration in the housing market in Eastern European Countries
Customer Service, Trainee
CASAMUNDO Hamburg
• Communication with Polish and English clients for Casamundo.pl and Casamundo.com
• Modifying, changing or cancelling reservations
• Manage relationship
• Communication with national and international cooperation partners
• Handling customer complaints
• Job training for new employees
• Website maintenance and content management
• Processing bookings for holiday homes
• Selling additional services like insurance
• Preparing professional holiday offers
• Final Project Thesis: "Survey of the quality of online tourism and travel services and forms of improvement (using the example of opinions posted on forums) as an example of CASAMUNDO"
• Modifying, changing or cancelling reservations
• Manage relationship
• Communication with national and international cooperation partners
• Handling customer complaints
• Job training for new employees
• Website maintenance and content management
• Processing bookings for holiday homes
• Selling additional services like insurance
• Preparing professional holiday offers
• Final Project Thesis: "Survey of the quality of online tourism and travel services and forms of improvement (using the example of opinions posted on forums) as an example of CASAMUNDO"
Customer Service, Trainee
CASAMUNDO Hamburg
Casamundo is an online vacation rental inventory aggregator with over 200000 live properties provided by big tour operators like Interhome and many small local agencies and individuals.
Customer service tasks:
• Communication with Polish clients for Casamundo.pl
• Modifying, changing or cancelling reservations
• Manage relationship
• Communication with national and international cooperation partners
• Handling customer complaints
• Job training for new employees
• Website maintenance and content management
• Processing bookings for holiday homes
• Selling additional services like insurance
• Preparing professional holiday offers
Customer service tasks:
• Communication with Polish clients for Casamundo.pl
• Modifying, changing or cancelling reservations
• Manage relationship
• Communication with national and international cooperation partners
• Handling customer complaints
• Job training for new employees
• Website maintenance and content management
• Processing bookings for holiday homes
• Selling additional services like insurance
• Preparing professional holiday offers
Projekty
Szkolenia i kursy
FCE
Team Management
Legal aspects of Public Relations
Team Management
Legal aspects of Public Relations
Edukacja
Specjalizacje
Internet/e-Commerce/Nowe media
Media społecznościowe
Internet/e-Commerce/Nowe media
Tworzenie stron WWW/Technologie internetowe
Marketing
Komunikacja marketingowa
Obsługa klienta
Turystyka/Hotelarstwo/Katering
Public Relations
Wewnętrzny PR
Zainteresowania
Swimming
Languages
Travelling and exploring new Cultures
Family & friends
Animals (Italian Greyhund)
Music (rock & classical)
Fitness
Healthy lifestyle
Languages
Travelling and exploring new Cultures
Family & friends
Animals (Italian Greyhund)
Music (rock & classical)
Fitness
Healthy lifestyle
Grupy
Akademia Leona Koźmińskiego
Niepubliczna szkoła wyższa o statusie akademii założona w 1993 r. Najbardziej akredytowana
i najwyżej notowana w międzynarodowym rankingu Financial Times szkoła biznesu w Europie
Środkowo-Wschodniej