Umiejętności
CRM
CRM Salesforce
Salesforce
Języki
angielski
biegły
francuski
podstawowy
Doświadczenie zawodowe
Sales Operations Coordinator
- Salesforce.com administration
- Sales reporting and analytics
- Sales team support in system and operations issues
- Sales processes – design and improvement
- Support in management monthly and quarterly presentations
- Commissions plans for sales team
- Administration support for Head of Sales and Marketing
- Sales reporting and analytics
- Sales team support in system and operations issues
- Sales processes – design and improvement
- Support in management monthly and quarterly presentations
- Commissions plans for sales team
- Administration support for Head of Sales and Marketing
Office Manager, Sales Process Expert
Truphone Poland Sp. z o.o.
I’m responsible for managing country office operations and providing necessary resources and support for the team.
The areas I’m covering in Tru PL office:
Office management
- Relations with office vendors, assuring contracts fulfilment
- Handling vendors’ invoices, payments and local regulations assurance
- Cooperation with both central finance team and local accountancy
- Documents archiving and circulation
Analytical support
- Country Salesforce Key User function
- Provide ongoing support in Salesforce.com Truphone sale process
- Cooperation with HQ on Salesforce processes and system improvements
- Provide training for sales team
- Support in management reporting
- KPI and performance measurement
Personnel matters
- Managing employees access to services and employees benefits
- Handling personnel queries
- HR documents circulation
- Induction of starters into the company
The areas I’m covering in Tru PL office:
Office management
- Relations with office vendors, assuring contracts fulfilment
- Handling vendors’ invoices, payments and local regulations assurance
- Cooperation with both central finance team and local accountancy
- Documents archiving and circulation
Analytical support
- Country Salesforce Key User function
- Provide ongoing support in Salesforce.com Truphone sale process
- Cooperation with HQ on Salesforce processes and system improvements
- Provide training for sales team
- Support in management reporting
- KPI and performance measurement
Personnel matters
- Managing employees access to services and employees benefits
- Handling personnel queries
- HR documents circulation
- Induction of starters into the company
Financial Analyst
Management reporting: sales, profitability, stock,
Cost control and optimization,
P&L analysis,
Budget preparation and control of realization,
Variance analysis,
Taking part in monthly closing in cooperation with accountancy,
Taking part in projects increasing financial efficiency,
Ad-hoc analysis and data preparation for management request,
Creating tools for more effective reporting.
Cost control and optimization,
P&L analysis,
Budget preparation and control of realization,
Variance analysis,
Taking part in monthly closing in cooperation with accountancy,
Taking part in projects increasing financial efficiency,
Ad-hoc analysis and data preparation for management request,
Creating tools for more effective reporting.
Sales Analyst (Analityk Sprzedaży)
System and process support for sales department
- Constant support for sales & sales support teams in system (Salesforce) and process areas
- KPIs reporting and measurement
- Data analysis according to needs
- Designing specific reports for management and sales team, providing management information
- Support in operational weekly and monthly financial reporting, reconciliation of data
- Processes management: gap analysis, processes improvement and new processes design
- Ongoing monitoring of users needs: defining system requirements, reporting bugs and gaps in systems to IT departments
- Taking part in projects on system development and process design/redefinition
- Testing new IT solutions (tests management and coordination)
- Training users on new systems and new processes
- Providing set of Best Practices for the team with constant update
- System support for marketing campaigns
- Constant support for sales & sales support teams in system (Salesforce) and process areas
- KPIs reporting and measurement
- Data analysis according to needs
- Designing specific reports for management and sales team, providing management information
- Support in operational weekly and monthly financial reporting, reconciliation of data
- Processes management: gap analysis, processes improvement and new processes design
- Ongoing monitoring of users needs: defining system requirements, reporting bugs and gaps in systems to IT departments
- Taking part in projects on system development and process design/redefinition
- Testing new IT solutions (tests management and coordination)
- Training users on new systems and new processes
- Providing set of Best Practices for the team with constant update
- System support for marketing campaigns
MI & KPI Analyst
Tiscali UK Ltd, London, UK
MI KPI Analyst
(Marketing Information Key Performance Indicators Analyst)
Providing business information for management decisions - complex reporting on a daily basis using MS Office/Crystal Reports/Business Objects tools and data analysis:
· Tracking reports coming daily from different business branches and call centres
· preparing daily flash reports for management
· preparing weekly reports with forecast and on key indicators performance
· producing reports in Crystal Reports for internal clients’ request
· ad hoc analysis for specific managers’ request
· managing distribution of reports via Business Object View
(Marketing Information Key Performance Indicators Analyst)
Providing business information for management decisions - complex reporting on a daily basis using MS Office/Crystal Reports/Business Objects tools and data analysis:
· Tracking reports coming daily from different business branches and call centres
· preparing daily flash reports for management
· preparing weekly reports with forecast and on key indicators performance
· producing reports in Crystal Reports for internal clients’ request
· ad hoc analysis for specific managers’ request
· managing distribution of reports via Business Object View
Pricing Analyst
C3Europe, (Eutelia SpA), London, UK
·maintaining and updating price models
·Providing accurate and recent data on product performance
·ongoing cooperation with country managers in products’ pricing
·maintaining and updating price plans in operational system
·cost & revenue reporting on monthly basis
·cost & revenue analysis
·Providing accurate and recent data on product performance
·ongoing cooperation with country managers in products’ pricing
·maintaining and updating price plans in operational system
·cost & revenue reporting on monthly basis
·cost & revenue analysis
Szkolenia i kursy
Certified Salesforce Administrator ADM201.
Specjalizacje
IT - Administracja
Administrowanie systemami
Inne
Salesforce - administration, processes, reports
Computer skills:
· MS Office: Excel advanced (complex formulas, pivot tables, lookup formulas, macros, charts), Word, Power Point advanced, Access.
Computer skills:
· MS Office: Excel advanced (complex formulas, pivot tables, lookup formulas, macros, charts), Word, Power Point advanced, Access.
Grupy
Uniwersytet Warszawski
Uniwersytet Warszawski, założony w 1816 roku, jest największą polską
uczelnią i jednocześnie jedną z najlepszych w kraju.