Marta Wyszynska

Salesforce.com Certified Administrator
Warszawa, mazowieckie

Umiejętności

CRM CRM Salesforce Salesforce

Języki

angielski
biegły
francuski
podstawowy

Doświadczenie zawodowe

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Salesforce Consultant
FOSS Service Center
Syncron Poland
Sales Operations Coordinator
- Salesforce.com administration
- Sales reporting and analytics
- Sales team support in system and operations issues
- Sales processes – design and improvement
- Support in management monthly and quarterly presentations
- Commissions plans for sales team
- Administration support for Head of Sales and Marketing
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Office Manager, Sales Process Expert
Truphone Poland Sp. z o.o.
I’m responsible for managing country office operations and providing necessary resources and support for the team.

The areas I’m covering in Tru PL office:

Office management
- Relations with office vendors, assuring contracts fulfilment
- Handling vendors’ invoices, payments and local regulations assurance
- Cooperation with both central finance team and local accountancy
- Documents archiving and circulation

Analytical support
- Country Salesforce Key User function
- Provide ongoing support in Salesforce.com Truphone sale process
- Cooperation with HQ on Salesforce processes and system improvements
- Provide training for sales team
- Support in management reporting
- KPI and performance measurement

Personnel matters
- Managing employees access to services and employees benefits
- Handling personnel queries
- HR documents circulation
- Induction of starters into the company
Oriflame Poland
Financial Analyst
Management reporting: sales, profitability, stock,
Cost control and optimization,
P&L analysis,
Budget preparation and control of realization,
Variance analysis,
Taking part in monthly closing in cooperation with accountancy,
Taking part in projects increasing financial efficiency,
Ad-hoc analysis and data preparation for management request,
Creating tools for more effective reporting.
T-Mobile Polska S.A.
Sales Analyst (Analityk Sprzedaży)
System and process support for sales department
- Constant support for sales & sales support teams in system (Salesforce) and process areas
- KPIs reporting and measurement
- Data analysis according to needs
- Designing specific reports for management and sales team, providing management information
- Support in operational weekly and monthly financial reporting, reconciliation of data
- Processes management: gap analysis, processes improvement and new processes design
- Ongoing monitoring of users needs: defining system requirements, reporting bugs and gaps in systems to IT departments
- Taking part in projects on system development and process design/redefinition
- Testing new IT solutions (tests management and coordination)
- Training users on new systems and new processes
- Providing set of Best Practices for the team with constant update
- System support for marketing campaigns
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MI & KPI Analyst
Tiscali UK Ltd, London, UK
MI KPI Analyst
(Marketing Information Key Performance Indicators Analyst)
Providing business information for management decisions - complex reporting on a daily basis using MS Office/Crystal Reports/Business Objects tools and data analysis:
· Tracking reports coming daily from different business branches and call centres
· preparing daily flash reports for management
· preparing weekly reports with forecast and on key indicators performance
· producing reports in Crystal Reports for internal clients’ request
· ad hoc analysis for specific managers’ request
· managing distribution of reports via Business Object View
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Pricing Analyst
C3Europe, (Eutelia SpA), London, UK
·maintaining and updating price models
·Providing accurate and recent data on product performance
·ongoing cooperation with country managers in products’ pricing
·maintaining and updating price plans in operational system
·cost & revenue reporting on monthly basis
·cost & revenue analysis
Bank Handlowy w Warszawie S.A.
Data Analyst, Business Processes Coordinator
Root cause analysis
Process improvement
Customer research
Reporting
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Economic Specialist for Construction
Bilfinger+Berger Polska Sp. z o.o., Warsaw, Poland
complex economical and financial service for construction sites
OBI Centrala Systemowa Sp. z o.o.
Financial Analyst, Accountant

Szkolenia i kursy

Certified Salesforce Administrator ADM201.

Edukacja

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Zarządzanie, magisterskie
Uniwersytet Warszawski

Specjalizacje

IT - Administracja
Administrowanie systemami

Inne

Salesforce - administration, processes, reports

Computer skills:
· MS Office: Excel advanced (complex formulas, pivot tables, lookup formulas, macros, charts), Word, Power Point advanced, Access.

Grupy

Uniwersytet Warszawski
Uniwersytet Warszawski
Uniwersytet Warszawski, założony w 1816 roku, jest największą polską uczelnią i jednocześnie jedną z najlepszych w kraju.
Salesforce.com
Salesforce.com
Grupa propagatorów i zwolenników rozwiązań Salesforce.com