M A

M A

n/a
Bydgoszcz, kujawsko-pomorskie

Umiejętności

Help Desk IT / Support IT

Języki

polski
ojczysty
angielski
biegły
niemiecki
podstawowy

Doświadczenie zawodowe

Atos Poland Global Services Sp. z o. o.
1st Line Support Analyst
Atos IT Services Sp. z o.o.
 Troubleshooting various hardware, software, and network operating problems via phone, email, chat and remote control tools, or involving technical resources to ensure resolution
 Applying understanding and knowledge of information systems products and services to assist users
 Coordinating referrals to appropriate technical, professional, or service personnel  Receiving and prioritizing issues and forwarding using appropriate escalation procedures

Edukacja

Logo
Political Science, magisterskie
Uniwersyter Mikołaja Kopernika

Specjalizacje

IT - Administracja
Wsparcie techniczne/Helpdesk