Marta Wołocznik

Key responsibilities:
• BSS trainings planning and coordination
• Trainings’ needs identification
• Meetings and consultations with clients
• Preparing business offers and presentations
• Training’s pricing
• Organizing trainings and supervising its realization
• Coordinating training schedules and managing all the logistics related to business meetings (rooms reservations, cancellations as necessary, business trips planning)
• Coordinating preparation of training materials
• Monitoring and evaluation of trainings
• Supervising trainers’ work
• Creating trainings’ procedures

Key responsibilities:
• Trainings’ needs identification
• Preparing advanced multimedia trainings
• Meetings and consultations with customers
• Preparing and giving BSS trainings - system live demo, workshops - (for companies like: Polkomtel S.A. (Poland), INMO (Netherlands), Dialog (Poland), NASK (Poland), etc.)
• Giving advanced trainings for system administrators and business end-users (e.g. presenting new system’s functionalities, Telco Providers models, Interconnect, Roaming agreements,etc.)
• Analysis of telecommunication market
• Writing and maintaining technical documentation
• Gathering technical information based on consultations with engineers and system’s configuration

Key responsibilities:
• Giving BSS trainings (for customers like: Bite (Lithuania), Polkomtel S.A. (Poland), Auchan Telecom (France), GlobalNet (Belgium), Telefony Podlaskie (Poland))
• Conducting business presentations
• Writing technical documentation
• Preparing and conducting training’s tests and evaluation
• Preparing and giving certificates
• Consulting trainings’ plans
• Preparing training’s materials (presentations, manuals)
• Others depending on situation

Key responsibilities:
• Writing and maintaining BSS systems’ documentation
• Gathering technical information through the analysis of requirements and technical specification, configuration of system and consultations with engineers
• Description of Patches
• Others depending on situation

Key responsibilities:
• Coordinating flowers’ export
• Preparing daily reports

Key responsibilities:
• Customer service
• Preliminary verification of creditworthiness
• Writing credit documentation