Umiejętności
migracja danych
Zarządzanie incydentami
KPI Dashboards
Linux
Zarządzanie procesami
usprawnianie procesów
opracowanie raportu
Unix
Wirtualne zespoły
System Windows
Języki
angielski
biegły
rosyjski
podstawowy
Doświadczenie zawodowe
Business Intelligence Manager
•Managing of data quality and BI solutions – Managing ETL process and data load/update (automatization)
•Design, develop and test new reports / dashboards (QV/QS)
•Empower users with the information to manage business process & make better decisions – Create network of QV power users, collaborate with LT, management, process owners.
•Support the business pro-actively with suggested measures, time saving solutions by drawing upon numerous data sources from various enterprise systems
•Streamlining BI and reporting tools used by the business to improve the quality of information
•Day-to-day monitoring and maintenance of all components of QlikView infrastructure
•Perform QlikView system administration tasks as and when required
•Advanced analytics
•Design, develop and test new reports / dashboards (QV/QS)
•Empower users with the information to manage business process & make better decisions – Create network of QV power users, collaborate with LT, management, process owners.
•Support the business pro-actively with suggested measures, time saving solutions by drawing upon numerous data sources from various enterprise systems
•Streamlining BI and reporting tools used by the business to improve the quality of information
•Day-to-day monitoring and maintenance of all components of QlikView infrastructure
•Perform QlikView system administration tasks as and when required
•Advanced analytics
Procress Manager
• Supporting organization in using platforms reporting functionalities, analyzing KPI results and initiating development action based on results.
• Working together with other BUs as contact point related to Customer Service process KPI reporting
• Planing and coordinating platform development actions according to agreed governance model.
• Data mining
• Responsible for end-to-end design and development of QlikView-based reporting applications, built from existing data sources
• Migrating existing KPI reports into QlikView platform (Responsible for eliminating manual activity related to generating reporting and automating where possible)
• Developing interface and create dashboards
• Creating drill down analysis module
• Automatize process of data update (incremental loading)
• Creating reports that can be customized by user
• Working together with other BUs as contact point related to Customer Service process KPI reporting
• Planing and coordinating platform development actions according to agreed governance model.
• Data mining
• Responsible for end-to-end design and development of QlikView-based reporting applications, built from existing data sources
• Migrating existing KPI reports into QlikView platform (Responsible for eliminating manual activity related to generating reporting and automating where possible)
• Developing interface and create dashboards
• Creating drill down analysis module
• Automatize process of data update (incremental loading)
• Creating reports that can be customized by user
Service Desk Team Leader
• Responsible for knowledge transfer and building new SD team in Poland.
• Responsible for the day-to-day management of the team to include performance management, retention, reward and recognition
• Coordinating the workload and activities of the team with other departments to resolve operational issues
• Identifying and designing training needs of team members through coaching and one to one performance reviews
• Recruiting, training and leading team members in all aspects of their role
• Monitoring individual performances and the team performance against Customer Service, Quality of Service and Behavioral elements of the role
• Enhancing performance and individual motivation of staff by mentoring and guidance on a daily basis
• Metric/KPI monitoring & Reporting
• Incident management
• Budowanie zespolu Service Desk (transfer wiedzy, ustalanie harmonogramu pracy, koordynowanie dzialan nowego zespolu SD z istniejacym zesoplem w Finlandii
• Zarzadzanie zespołem pracownikow 20+
• Koordynowanie zadan przypisywanych poszczegolnym czlonkom zespolu
• Rozpoznawanie potrzeb czlonkow zespolu (pomoc w opracowaniu osobistych sciezek kariery i szkolen)
• Uczestniczenie w procesie rekrutacyjnym, szkolenie i przewodzenie czlonkom zespolu
• Monitorowanie wydajnosci i jakosci pracy zespolu
• Monitorowanie KPI oraz sporzadzanie raporotow
• Zarzadzanie incydentami
• Responsible for the day-to-day management of the team to include performance management, retention, reward and recognition
• Coordinating the workload and activities of the team with other departments to resolve operational issues
• Identifying and designing training needs of team members through coaching and one to one performance reviews
• Recruiting, training and leading team members in all aspects of their role
• Monitoring individual performances and the team performance against Customer Service, Quality of Service and Behavioral elements of the role
• Enhancing performance and individual motivation of staff by mentoring and guidance on a daily basis
• Metric/KPI monitoring & Reporting
• Incident management
• Budowanie zespolu Service Desk (transfer wiedzy, ustalanie harmonogramu pracy, koordynowanie dzialan nowego zespolu SD z istniejacym zesoplem w Finlandii
• Zarzadzanie zespołem pracownikow 20+
• Koordynowanie zadan przypisywanych poszczegolnym czlonkom zespolu
• Rozpoznawanie potrzeb czlonkow zespolu (pomoc w opracowaniu osobistych sciezek kariery i szkolen)
• Uczestniczenie w procesie rekrutacyjnym, szkolenie i przewodzenie czlonkom zespolu
• Monitorowanie wydajnosci i jakosci pracy zespolu
• Monitorowanie KPI oraz sporzadzanie raporotow
• Zarzadzanie incydentami
Technician and Team leader support at Arla Foods
• Responsible for the day to day running of milk fillers in the FCMG environment, leading and directing technicians and packing teams during production.
• Managing resources to ensure budget targets are met.
• Identifying, developing and implementing process improvements (Lean, OEE, KPI, 5S)
• Data entry for production figures using Citrix, SAP R3, MS Excel
• Planning milk requirements and run profiles on a daily basis
• Liaising with Dispatch, Process and Engineering to ensure product is delivered on time.
• HACCP team member.
• Przejecie obowiązków Team Leadera podczas jego absencji.
• Koordynowanie dziennej produkcji.
• Księgowanie i raportowanie produkcji oraz monitorowanie kosztów produkcji i zużycia materiałów (system SAP R3).
• Przygotowanie planu produkcji na przyszly dzien.
• Zarządzanie kilkunastoosobowa grupą pracowników.
• Członek komisji HACCP
• Managing resources to ensure budget targets are met.
• Identifying, developing and implementing process improvements (Lean, OEE, KPI, 5S)
• Data entry for production figures using Citrix, SAP R3, MS Excel
• Planning milk requirements and run profiles on a daily basis
• Liaising with Dispatch, Process and Engineering to ensure product is delivered on time.
• HACCP team member.
• Przejecie obowiązków Team Leadera podczas jego absencji.
• Koordynowanie dziennej produkcji.
• Księgowanie i raportowanie produkcji oraz monitorowanie kosztów produkcji i zużycia materiałów (system SAP R3).
• Przygotowanie planu produkcji na przyszly dzien.
• Zarządzanie kilkunastoosobowa grupą pracowników.
• Członek komisji HACCP
Production technician
• Checking and monitoring quality of product
• Operating filling equipment to produce products to meet defined business plans
• Monitoring process flow and escalating issues to team leader as required
• Checking and monitoring the product quality
• Document filling/packing data
• Utrzymanie pełnej efektywności i produktywności linii produkcyjnej.
• Monitorowanie i sprawdzanie jakości produktu.
• Prowadzenie dokumentacji dotyczącej trybu i czasu pracy urządzeń
• Operating filling equipment to produce products to meet defined business plans
• Monitoring process flow and escalating issues to team leader as required
• Checking and monitoring the product quality
• Document filling/packing data
• Utrzymanie pełnej efektywności i produktywności linii produkcyjnej.
• Monitorowanie i sprawdzanie jakości produktu.
• Prowadzenie dokumentacji dotyczącej trybu i czasu pracy urządzeń
Szkolenia i kursy
1. PRINCE2® Foundation Certificate in Project Management (Axelos, September 2016)
2. QlikView Server Publisher 12 (Qlik, April 2016)
3. QlikView Advanced Topics in Design and Development (Qlik, April 2016)
4. QlikView designer and developer Version 11.2 (QlikVeiw, February 2014)
5. ITIL Foundation Certificate in IT Service Management (EXIN, April 2012)
6. HACCP lvl 2 (2007)
7. FCE - Cambridge language certificate (B2 lvl) (2006)
8. LCCI 2000 Language certyficate (B1 lvl) (2001)
9. LCCI certificate MS Office, 2nd level (2001)
10. Novell Netware 4.11 Administration (2001)
2. QlikView Server Publisher 12 (Qlik, April 2016)
3. QlikView Advanced Topics in Design and Development (Qlik, April 2016)
4. QlikView designer and developer Version 11.2 (QlikVeiw, February 2014)
5. ITIL Foundation Certificate in IT Service Management (EXIN, April 2012)
6. HACCP lvl 2 (2007)
7. FCE - Cambridge language certificate (B2 lvl) (2006)
8. LCCI 2000 Language certyficate (B1 lvl) (2001)
9. LCCI certificate MS Office, 2nd level (2001)
10. Novell Netware 4.11 Administration (2001)
Edukacja
Specjalizacje
Badania i rozwój
Business Intelligence/Data Warehouse
Badania i rozwój
FMCG
IT - Rozwój oprogramowania
Analiza biznesowa
Zainteresowania
Photography
Billiard
Skydiving
Movies
Billiard
Skydiving
Movies
Inne
- Speaker in the debate "Motivation in virtual teams". Forum Wsparcia IT, 13-14.VI.2013 (Warsaw)
- Participant of V Congress itSMF Polska 12-13.IX.2012 (Warsaw)
- Excel proficiency (vlookup,pivot tables,macros etc.)
- Proficiency with QlikView Scripting,
- Experienced in development of QlikView reports, dashboards, building semantic/data models for adhoc reports, QVD generation etc using QlikView
- Experience in MySQL/SQL Server database
- Knowledge of Shell language and commands: Bash, ksh and others
- Working knowledge of sharepoint tools
- Self-starter with strong analytical and problem-solving skills
- Work experience of people management in International companies (Service Desk 20+).
- Working knowledge of collaboration in virtual teams using variety ways of communication (teleconference, sharepoints tools, MS Lync etc.)
- Participant of V Congress itSMF Polska 12-13.IX.2012 (Warsaw)
- Excel proficiency (vlookup,pivot tables,macros etc.)
- Proficiency with QlikView Scripting,
- Experienced in development of QlikView reports, dashboards, building semantic/data models for adhoc reports, QVD generation etc using QlikView
- Experience in MySQL/SQL Server database
- Knowledge of Shell language and commands: Bash, ksh and others
- Working knowledge of sharepoint tools
- Self-starter with strong analytical and problem-solving skills
- Work experience of people management in International companies (Service Desk 20+).
- Working knowledge of collaboration in virtual teams using variety ways of communication (teleconference, sharepoints tools, MS Lync etc.)
Grupy
Analiza biznesowa jak zobaczyć i zrozumieć dane
Celem grupy jest łączenie się osób zainteresowanych tematyką analizy biznesowej.
EXCEL w praktyce
Pytania, wskazówki, odpowiedzi, komentarze, usprawnienie pracy w EXCELu. Cel: wzajemna pomoc, wymiana doświadczeń, propozycje usprawnień pracy
ITIL
Wszystko o zbiorze kompleksowych rekomendacji branży informatycznej, Information Technology Infrastructure Library i jeszcze więcej.
ITIL V3
ITIL V3 - Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement.
Zarządzanie Produkcją
Grupa ma na celu integracje studentów WSE, oraz szeroko rozumianą ideę dzielenia się wiedzą na temat kompleksowego zarządzania produkcją.